I just purchased Microsoft Office 2011 for Mac last week. Outlook CONSTANTLY crashes. I have tried everything… uninstall and re install twice, rebuilding main identity. Please help! I am so frustrated since I just purchased this. I am running Mountain Lion as well.
Here is the error when it crashes:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_CRASH (SIGTRAP)
Date/Time: 2013-02-15 20:20:24 +0000
Application Name: Microsoft Outlook
Application Bundle ID: com.microsoft.Outlook
Application Signature: OPIM
Application Version: 14.2.0.120402
Crashed Module Name: merp
Crashed Module Version: 2.2.4.120402
Crashed Module Offset: 0x00003aa2
Blame Module Name: OutlookCore
Blame Module Version: 14.2.0.120402
Blame Module Offset: 0x0004de5f
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 8
New error after taking MERP update and Office update 14.2.5:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_CRASH (SIGTRAP)
Date/Time: 2013-02-18 16:36:46 +0000
Application Name: Microsoft Outlook
Application Bundle ID: com.microsoft.Outlook
Application Signature: OPIM
Application Version: 14.2.5.121010
Crashed Module Name: merp
Crashed Module Version: 2.2.4.121010
Crashed Module Offset: 0x00003aa2
Blame Module Name: OutlookCore
Blame Module Version: 14.2.5.121010
Blame Module Offset: 0x0004e10d
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 8
Took SP3 for Outlook so now using version 14.3.1 and new error:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_CRASH (SIGTRAP)
Date/Time: 2013-02-18 17:39:05 +0000
Application Name: Microsoft Outlook
Application Bundle ID: com.microsoft.Outlook
Application Signature: OPIM
Application Version: 14.3.1.130117
Crashed Module Name: merp
Crashed Module Version: 2.2.4.130117
Crashed Module Offset: 0x00003782
Blame Module Name: OutlookCore
Blame Module Version: 14.3.1.130117
Blame Module Offset: 0x0004d9ed
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 8
Best Answer
From the crashlog it looks like Merp is causing the crash. I googled merp crashing outlook and came across an article on answers.microsoft.com. From what it said, you need to update Microsoft Error Reporting Program (Merp) from Here: http://www.microsoft.com/en-us/download/details.aspx?displaylang=en&id=28734.
Before you do that, check and see if you have any rules that may be corrupt and remove them.
Here's the link about Merp crashing outlook:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macoutlook/outlook-2011-crashes-every-time-i-open-rules/8740225f-9b4b-4df7-a1e1-f693fb12322f?msgId=655b76b4-28af-4df0-b5e5-56989f26677e