MacOS – Outlook 2011 crashing on OS X Lion

macosms office

I have a user who isn't able to open Outlook 2011 on his iMac. As soon as he opens Outlook 2011 it crashes. All other Microsoft Office applications work fine.

He has a iMac 27-inch, Mid 2011 running OS X Lion 10.7.2.

This is the crash report that is created, if it's any help.

This same Mac was running OS X 10.6 and also had Outlook issues, but since upgrading to Lion it hasn't resolved any issues.

Any help is much appreciated.

Best Answer

The same happened to me. This is how I fixed it: go to /Applications/Microsoft Office 2011/Office/ and launch Microsoft Database Utility.app and rebuild the Main Identity.