I just submitted a gift card on my apple id and wanted to purchase an app. After pressing buy it asked me to enter my security questions because it's my first time and I have forgot them. I have forgot my security questions and I couldn't find a way to reset it online, apple's page says I can reset it online but it seems recently they have removed the option to reset it online and they only give you the option to call them . I wanted to ask if you guys know any way to reset security questions without calling apple.
Or if you know any way to purchase an app without answering security questions
Thanks
Change security question without calling apple
apple-idSecurity
Related Solutions
Focus on iTunes billing support. When you need support on a device and the software support window is over, you pay for that help.
iTunes billing support is generally free since you can't spend more money in the store without a working account. You always have to get a support person to call you since people that have access to the store accounts are a very limited subset of all the support personnel.
Just be persistent - keep good notes, provide a phone number where they can reach you and have all the details of the account you can muster ready. Things like purchase history, credit card bills so you can tell the person the last two or three purchases made from that account in terms of date, transaction number and amount.
Once you've gotten the password reset, you can go back and fix all the security questions at https://appleid.apple.com
Worst case, you can add a new email address to the account, verify it, and then see if you can send a security question reset after that email is verified by Apple and in use for a week or so. Also - make more purchases from that account (free apps are fine) to show that the device that was registered to that account is still in use and still associated with the account even though the email address on file is new.
Apple's support article explains how to use a rescue email to reset the questions should you enter them and then forget them.
It has a link at the bottom where you can contact Apple's support if you can't get them reset yourself.
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Best Answer
appleid.apple.com has all the tools you need to manage your Apple ID, including changing security questions.
Go there and log on. You will be presented with a screen that has a your Apple ID info on it. Select "Change Questions..."
You will then be prompted with the answers to your current questions. Enter them. You should now be able to change your questions.