Just bought a brand new Macbook Pro 16 and, unfortunately, it keeps crashing after standby. I have only installed Chrome and Spotify and haven't changed any settings. When I close the lid to put the macbook on standby, macOS seems to crash: when I reopen the lid I keep seeing the system booting up, then my applications reopen with work being lost and an error message displays.
Here is a copy of the errors that I am getting most of the times.
panic(cpu 2 caller 0xffffff8014a91b2c): Sleep transition timed out after 180 seconds while notifying clients about upcoming system capability changes. Suspected bundle: com.apple.iokit.IOGraphicsFamily. Thread 0x74.
Backtracing specified thread
Backtrace (CPU 2), Frame : Return Address
0xffffff83d3433900 : 0xffffff80144471e8
0xffffff83bec63920 : 0xffffff80143433f1
0xffffff83bec63990 : 0xffffff8014341c2f
0xffffff83bec639e0 : 0xffffff80144442e9
0xffffff83bec63a20 : 0xffffff8014443b4b
0xffffff83bec63a50 : 0xffffff7f97f99ced
0xffffff83bec63a80 : 0xffffff7f97fb2f75
0xffffff83bec63a90 : 0xffffff8014a2ff59
0xffffff83bec63af0 : 0xffffff7f982be602
0xffffff83bec63b30 : 0xffffff7f97fa73a6
0xffffff83bec63bb0 : 0xffffff7f97fa28eb
0xffffff83bec63c50 : 0xffffff8014a020cf
0xffffff83bec63cc0 : 0xffffff8014a1a770
0xffffff83bec63d60 : 0xffffff8014a028b9
0xffffff83bec63db0 : 0xffffff8014a17e1b
0xffffff83bec63e50 : 0xffffff8014a14294
0xffffff83bec63ea0 : 0xffffff8014a11d40
0xffffff83bec63ef0 : 0xffffff8014a11bd9
0xffffff83bec63f30 : 0xffffff8014a2d43e
0xffffff83bec63f70 : 0xffffff8014a2ca36
0xffffff83bec63fa0 : 0xffffff80142c713e
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(575.1)[D47CA481-C5E5-3F03-9B04-6634DF5F3121]@0xffffff7f97f91000->0xffffff7f97fe1fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[1B1F3BBB-9212-3CF9-94F8-8FEF0D3ACEC4]@0xffffff7f94d11000
com.apple.driver.AppleMuxControl2(5.1.16)[35A245F9-3261-359F-925C-59CDBE8FF584]@0xffffff7f982b3000->0xffffff7f982c7fff
dependency: com.apple.driver.AppleGraphicsControl(5.1.16)[B2381909-ADF2-3459-AA30-4D8D2DC2AF73]@0xffffff7f982b0000
dependency: com.apple.iokit.IOACPIFamily(1.4)[9D1FF279-C4A2-3344-902F-E0B22B508689]@0xffffff7f94d08000
dependency: com.apple.iokit.IOPCIFamily(2.9)[1B1F3BBB-9212-3CF9-94F8-8FEF0D3ACEC4]@0xffffff7f94d11000
dependency: com.apple.iokit.IOGraphicsFamily(575.1)[D47CA481-C5E5-3F03-9B04-6634DF5F3121]@0xffffff7f97f91000
dependency: com.apple.AppleGraphicsDeviceControl(5.1.16)[56FDE242-D4A6-3E8F-A81C-CE9BA61E3828]@0xffffff7f98001000
BSD process name corresponding to current thread: kernel_task
Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev
Mac OS version:
19E287
Kernel version:
Darwin Kernel Version 19.4.0: Wed Mar 4 22:28:40 PST 2020; root:xnu-6153.101.6~15/RELEASE_X86_64
Kernel UUID: AB0AA7EE-3D03-3C21-91AD-5719D79D7AF6
Kernel slide: 0x0000000014000000
Kernel text base: 0xffffff8014200000
__HIB text base: 0xffffff8014100000
System model name: MacBookPro16,1 (Mac-E1008331FDC96864)
System shutdown begun: NO
System uptime in nanoseconds: 2745236663293
last loaded kext at 647352364593: >usb.IOUSBHostHIDDevice 1.2 (addr 0xffffff7f982c8000, size 45056)
last unloaded kext at 1735482350954: >!UAudio 322.2 (addr 0xffffff7f9b694000, size 434176)
loaded kexts:
@filesystems.smbfs 3.4.2
@kext.AMDRadeonX6000 3.0.8
@kext.AMDRadeonServiceManager 3.0.8
>!AGraphicsDevicePolicy 5.1.16
@fileutil 20.036.15
@AGDCPluginDisplayMetrics 5.1.16
>!AHV 1
|IOUserEthernet 1.0.1
|IO!BSerialManager 7.0.4f6
>X86PlatformShim 1.0.0
>!APlatformEnabler 2.7.0d0
>AGPM 111.4.4
>pmtelemetry 1
>!AUpstreamUserClient 3.6.8
@Dont_Steal_Mac_OS_X 7.0.0
>AGDCBacklightControl 5.1.16
>!A!IKBLGraphics 14.0.5
>BridgeAudioCommunication 6.70.3
>!AThunderboltIP 3.1.4
>!ATopCaseHIDEventDriver 3430.1
>!AHIDALSService 1
>!A!ICFLGraphicsFramebuffer 14.0.5
>!AAVEBridge 6.1
>!AMuxControl2 5.1.16
>!ABridgeAudio!C 6.70.3
>!AGFXHDA 100.1.426
>!A!IPCHPMC 2.0.1
>!A!ISlowAdaptiveClocking 4.0.0
>!AMCCSControl 1.11
@filesystems.autofs 3.0
>BCMWLANFirmware4355.Hashstore 1
>BCMWLANFirmware4364.Hashstore 1
>BCMWLANFirmware4377.Hashstore 1
>!ABCMWLANBusInterfacePCIe 1
@filesystems.hfs.kext 522.100.5
@BootCache 40
@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
@!AFSCompression.!AFSCompressionTypeZlib 1.0.0
>!AVirtIO 1.0
@filesystems.apfs 1412.101.1
@private.KextAudit 1.0
>!ASmartBatteryManager 161.0.0
>!AACPIButtons 6.1
>!ASMBIOS 2.1
>!AACPIEC 6.1
>!AAPIC 1.7
$!AImage4 1
@nke.applicationfirewall 303
$TMSafetyNet 8
@!ASystemPolicy 2.0.0
|EndpointSecurity 1
@kext.AMDRadeonX6100HWLibs 1.0
@kext.AMDRadeonX6000HWServices 3.0.8
|IOAVB!F 840.3
>!ASSE 1.0
@kext.AMDRadeonX6000Framebuffer 3.0.8
@!AGPUWrangler 5.1.16
>!ABacklightExpert 1.1.0
>!AActuatorDriver 3440.1
>!AHS!BDriver 3430.1
>IO!BHIDDriver 7.0.4f6
>!AMultitouchDriver 3440.1
>!AInputDeviceSupport 3440.8
|IO!BHost!CUARTTransport 7.0.4f6
|IO!BHost!CTransport 7.0.4f6
>!A!ILpssUARTv1 3.0.60
>!A!ILpssUARTCommon 3.0.60
>!AOnboardSerial 1.0
>!AHIDKeyboard 209
|IOAccelerator!F2 438.4.5
>X86PlatformPlugin 1.0.0
>!AGraphicsControl 5.1.16
|IONDRVSupport 575.1
>IOPlatformPlugin!F 6.0.0d8
@kext.AMDSupport 3.0.8
@!AGraphicsDeviceControl 5.1.16
|IOSlowAdaptiveClocking!F 1.0.0
>!ASMBus!C 1.0.18d1
|IOGraphics!F 575.1
@plugin.IOgPTPPlugin 840.3
|IOEthernetAVB!C 1.1.0
@kext.triggers 1.0
>usb.cdc.ncm 5.0.0
>usb.cdc 5.0.0
>usb.networking 5.0.0
>usb.!UHostCompositeDevice 1.2
>!ABCMWLANCore 1.0.0
>mDNSOffloadUserClient 1.0.1b8
>IOImageLoader 1.0.0
|IO80211!FV2 1200.12.2b1
>corecapture 1.0.4
|IOSkywalk!F 1
|IOSurface 269.11
@filesystems.hfs.encodings.kext 1
|IOAudio!F 300.2
@vecLib.kext 1.2.0
|IOSerial!F 11
>usb.!UVHCIBCE 1.2
>usb.!UVHCI 1.2
>usb.!UVHCICommonBCE 1.0
>usb.!UVHCICommon 1.0
>!AEffaceableNOR 1.0
|IOBufferCopy!C 1.1.0
|IOBufferCopyEngine!F 1
|IONVMe!F 2.1.0
>!AThunderboltPCIDownAdapter 2.5.4
>!AThunderboltDPInAdapter 6.2.6
>!AThunderboltDPAdapter!F 6.2.6
>!AHPM 3.4.4
>!A!ILpssI2C!C 3.0.60
>!A!ILpssDmac 3.0.60
>!A!ILpssI2C 3.0.60
|IOUSB!F 900.4.2
>!AThunderboltNHI 5.8.6
|IOThunderbolt!F 7.6.0
>usb.!UXHCIPCI 1.2
>usb.!UXHCI 1.2
>!AEFINVRAM 2.1
>!AEFIRuntime 2.1
>!ASMCRTC 1.0
|IOSMBus!F 1.1
|IOHID!F 2.0.0
$quarantine 4
$sandbox 300.0
@kext.!AMatch 1.0.0d1
>!AKeyStore 2
>!UTDM 489.101.1
|IOSCSIBlockCommandsDevice 422.101.1
>!ACredentialManager 1.0
>KernelRelayHost 1
>!ASEPManager 1.0.1
>IOSlaveProcessor 1
>!AFDEKeyStore 28.30
>!AEffaceable!S 1.0
>!AMobileFileIntegrity 1.0.5
@kext.CoreTrust 1
|CoreAnalytics!F 1
|IOTimeSync!F 840.3
|IONetworking!F 3.4
>DiskImages 493.0.0
|IO!B!F 7.0.4f6
|IO!BPacketLogger 7.0.4f6
|IOUSBMass!SDriver 157.101.3
|IOSCSIArchitectureModel!F 422.101.1
|IO!S!F 2.1
|IOUSBHost!F 1.2
>usb.!UCommon 1.0
>!UHostMergeProperties 1.2
>!ABusPower!C 1.0
|IOReport!F 47
>!AACPIPlatform 6.1
>!ASMC 3.1.9
>watchdog 1
|IOPCI!F 2.9
|IOACPI!F 1.4
@kec.pthread 1
@kec.corecrypto 1.0
@kec.Libm 1
However, today I've seen this different error message:
panic(cpu 0 caller 0xffffff8012a16487): "AppleIntelFramebuffer::setPowerState(0xffffff835ac0a000 : 0xffffff7f95fadd88, 1 -> 0) timed out after 45948 ms"@/AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-6153.101.6/iokit/Kernel/IOServicePM.cpp:5296
Backtrace (CPU 0), Frame : Return Address
0xffffffa3f8913b40 : 0xffffff80123215cd
0xffffffa3f8913b90 : 0xffffff801245a3c5
0xffffffa3f8913bd0 : 0xffffff801244bf7e
0xffffffa3f8913c20 : 0xffffff80122c7a40
0xffffffa3f8913c40 : 0xffffff8012320c97
0xffffffa3f8913d40 : 0xffffff8012321087
0xffffffa3f8913d90 : 0xffffff8012ac2c7c
0xffffffa3f8913e00 : 0xffffff8012a16487
0xffffffa3f8913e50 : 0xffffff8012a15d69
0xffffffa3f8913e60 : 0xffffff8012a2d2fe
0xffffffa3f8913ea0 : 0xffffff8012a14b18
0xffffffa3f8913ec0 : 0xffffff8012363545
0xffffffa3f8913f40 : 0xffffff8012363071
0xffffffa3f8913fa0 : 0xffffff80122c713e
BSD process name corresponding to current thread: kernel_task
Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev
Mac OS version:
19E287
Kernel version:
Darwin Kernel Version 19.4.0: Wed Mar 4 22:28:40 PST 2020; root:xnu-6153.101.6~15/RELEASE_X86_64
Kernel UUID: AB0AA7EE-3D03-3C21-91AD-5719D79D7AF6
Kernel slide: 0x0000000012000000
Kernel text base: 0xffffff8012200000
__HIB text base: 0xffffff8012100000
System model name: MacBookPro16,1 (Mac-E1008331FDC96864)
System shutdown begun: NO
System uptime in nanoseconds: 20913263041010
last loaded kext at 17946289441553: >usb.IOUSBHostHIDDevice 1.2 (addr 0xffffff7f96342000, size 45056)
last unloaded kext at 17187572337575: >!UAudio 322.2 (addr 0xffffff7f9962d000, size 434176)
loaded kexts:
>!A!BMultitouch 97
@filesystems.smbfs 3.4.2
@kext.AMDRadeonX6000 3.0.8
@kext.AMDRadeonServiceManager 3.0.8
>!AGraphicsDevicePolicy 5.1.16
@fileutil 20.036.15
@AGDCPluginDisplayMetrics 5.1.16
>!AHV 1
|IOUserEthernet 1.0.1
|IO!BSerialManager 7.0.4f6
>AGPM 111.4.4
>X86PlatformShim 1.0.0
>!APlatformEnabler 2.7.0d0
>!AUpstreamUserClient 3.6.8
>pmtelemetry 1
>AGDCBacklightControl 5.1.16
>!A!IKBLGraphics 14.0.5
@Dont_Steal_Mac_OS_X 7.0.0
>BridgeAudioCommunication 6.70.3
>!AThunderboltIP 3.1.4
>!ATopCaseHIDEventDriver 3430.1
>!AHIDALSService 1
>!ABridgeAudio!C 6.70.3
>!AGFXHDA 100.1.426
>!AMCCSControl 1.11
>!AAVEBridge 6.1
>!AMuxControl2 5.1.16
>!A!IPCHPMC 2.0.1
>!A!ICFLGraphicsFramebuffer 14.0.5
>!A!ISlowAdaptiveClocking 4.0.0
@filesystems.autofs 3.0
>BCMWLANFirmware4355.Hashstore 1
>BCMWLANFirmware4364.Hashstore 1
>BCMWLANFirmware4377.Hashstore 1
>!ABCMWLANBusInterfacePCIe 1
@filesystems.hfs.kext 522.100.5
@BootCache 40
@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
@!AFSCompression.!AFSCompressionTypeZlib 1.0.0
>!AVirtIO 1.0
@filesystems.apfs 1412.101.1
@private.KextAudit 1.0
>!ASmartBatteryManager 161.0.0
>!AACPIButtons 6.1
>!ASMBIOS 2.1
>!AACPIEC 6.1
>!AAPIC 1.7
$!AImage4 1
@nke.applicationfirewall 303
$TMSafetyNet 8
@!ASystemPolicy 2.0.0
|EndpointSecurity 1
>usb.IOUSBHostHIDDevice 1.2
>!UAudio 322.2
@kext.AMDRadeonX6100HWLibs 1.0
@kext.AMDRadeonX6000HWServices 3.0.8
|IOAVB!F 840.3
>!ASSE 1.0
@kext.AMDRadeonX6000Framebuffer 3.0.8
>!ABacklightExpert 1.1.0
@!AGPUWrangler 5.1.16
>!AHIDKeyboard 209
>!AHS!BDriver 3430.1
>IO!BHIDDriver 7.0.4f6
>!AActuatorDriver 3440.1
>!AMultitouchDriver 3440.1
>!AInputDeviceSupport 3440.8
@kext.AMDSupport 3.0.8
|IONDRVSupport 575.1
>X86PlatformPlugin 1.0.0
>!ASMBus!C 1.0.18d1
>!AGraphicsControl 5.1.16
|IO!BHost!CUARTTransport 7.0.4f6
|IO!BHost!CTransport 7.0.4f6
>!A!ILpssUARTv1 3.0.60
>!A!ILpssUARTCommon 3.0.60
>!AOnboardSerial 1.0
>IOPlatformPlugin!F 6.0.0d8
@!AGraphicsDeviceControl 5.1.16
|IOAccelerator!F2 438.4.5
|IOGraphics!F 575.1
|IOSlowAdaptiveClocking!F 1.0.0
@plugin.IOgPTPPlugin 840.3
|IOEthernetAVB!C 1.1.0
@kext.triggers 1.0
>usb.cdc.ncm 5.0.0
>usb.cdc 5.0.0
>usb.networking 5.0.0
>usb.!UHostCompositeDevice 1.2
>!ABCMWLANCore 1.0.0
>mDNSOffloadUserClient 1.0.1b8
>IOImageLoader 1.0.0
|IO80211!FV2 1200.12.2b1
>corecapture 1.0.4
|IOSkywalk!F 1
|IOSurface 269.11
@filesystems.hfs.encodings.kext 1
|IOAudio!F 300.2
@vecLib.kext 1.2.0
|IOSerial!F 11
>usb.!UVHCIBCE 1.2
>usb.!UVHCI 1.2
>usb.!UVHCICommonBCE 1.0
>usb.!UVHCICommon 1.0
>!AEffaceableNOR 1.0
|IOBufferCopy!C 1.1.0
|IOBufferCopyEngine!F 1
|IONVMe!F 2.1.0
>!AThunderboltPCIDownAdapter 2.5.4
>!AThunderboltDPInAdapter 6.2.6
>!AThunderboltDPAdapter!F 6.2.6
>!AHPM 3.4.4
>!A!ILpssI2C!C 3.0.60
>!A!ILpssDmac 3.0.60
>!A!ILpssI2C 3.0.60
>!AThunderboltNHI 5.8.6
|IOThunderbolt!F 7.6.0
>usb.!UXHCIPCI 1.2
>usb.!UXHCI 1.2
|IOUSB!F 900.4.2
>!AEFINVRAM 2.1
>!AEFIRuntime 2.1
>!ASMCRTC 1.0
|IOSMBus!F 1.1
|IOHID!F 2.0.0
$quarantine 4
$sandbox 300.0
@kext.!AMatch 1.0.0d1
>!AKeyStore 2
>!UTDM 489.101.1
|IOSCSIBlockCommandsDevice 422.101.1
>!ACredentialManager 1.0
>KernelRelayHost 1
>!ASEPManager 1.0.1
>IOSlaveProcessor 1
>!AFDEKeyStore 28.30
>!AEffaceable!S 1.0
>!AMobileFileIntegrity 1.0.5
@kext.CoreTrust 1
|CoreAnalytics!F 1
|IOTimeSync!F 840.3
|IONetworking!F 3.4
>DiskImages 493.0.0
|IO!B!F 7.0.4f6
|IO!BPacketLogger 7.0.4f6
|IOUSBMass!SDriver 157.101.3
|IOSCSIArchitectureModel!F 422.101.1
|IO!S!F 2.1
|IOUSBHost!F 1.2
>usb.!UCommon 1.0
>!UHostMergeProperties 1.2
>!ABusPower!C 1.0
|IOReport!F 47
>!AACPIPlatform 6.1
>!ASMC 3.1.9
>watchdog 1
|IOPCI!F 2.9
|IOACPI!F 1.4
@kec.pthread 1
@kec.corecrypto 1.0
@kec.Libm 1
I've searched elsewhere on the Internet and haven't found a solution. For a similar issue, someone seems to have suggest resetting PRAM/NVRAM. I've tried, but still getting these errors.
The macbook is a 2.4 GHz Intel Core i9 with 32GB memory.
Any ideas how to fix this?
Best Answer
It looks like this issue is affecting many others with new MacBooks and that Apple is aware of this issue as reported in this thread https://discussions.apple.com/thread/251274321.
There seem to be a few temporary fixes that can be tried:
Well, the last one is a no-brainer. The other options are quite unpractical and not good enough for a computer of the value of a MacBook. Hopefully, Apple is working on a proper fix as they are aware of this bug.
In my case, disabling "Enable Power Nap while plugged into a power adapter" in Energy Saver settings seems to have done the trick.