Every time I start my MacBook, everything works fine.
For around 3 minutes. Afterwards, it crashes with a kernel panic. I am forced to write this question in safe mode, as booting normally will make it crash again.
Images:
Complete crash logs (different from the screenshot):
Anonymous UUID: E7E6C136-6CDE-3815-83B4-98D2458B7659 Tue Dec 12 17:56:00 2017 *** Panic Report *** panic(cpu 1 caller 0xffffff8010a6627c): "IOVideoPocketCamDevice[0x100000498]::terminate(kIOServiceSynchronous) timeout\n"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-4570.31.3/iokit/Kernel/IOService.cpp:2289 Backtrace (CPU 1), Frame : Return Address 0xffffff92374b3830 : 0xffffff80104505f6 0xffffff92374b3880 : 0xffffff801057d604 0xffffff92374b38c0 : 0xffffff801056f0f9 0xffffff92374b3940 : 0xffffff8010402120 0xffffff92374b3960 : 0xffffff801045002c 0xffffff92374b3a90 : 0xffffff801044fdac 0xffffff92374b3af0 : 0xffffff8010a6627c 0xffffff92374b3b40 : 0xffffff8010a69d27 0xffffff92374b3bc0 : 0xffffff8010a89561 0xffffff92374b3bf0 : 0xffffff8010a89755 0xffffff92374b3c30 : 0xffffff8010a1ec51 0xffffff92374b3c70 : 0xffffff8010a24f25 0xffffff92374b3cf0 : 0xffffff8010a33c5e 0xffffff92374b3d60 : 0xffffff80104a59b7 0xffffff92374b3dc0 : 0xffffff8010455c30 0xffffff92374b3e10 : 0xffffff8010432cbd 0xffffff92374b3e60 : 0xffffff8010445b7b 0xffffff92374b3ef0 : 0xffffff801055952d 0xffffff92374b3fa0 : 0xffffff8010402926 BSD process name corresponding to current thread: kextunload Boot args: -r -s Mac OS version: 17C88 Kernel version: Darwin Kernel Version 17.3.0: Thu Nov 9 18:09:22 PST 2017; root:xnu-4570.31.3~1/RELEASE_X86_64 Kernel UUID: 87641697-A3DD-30C4-B010-E65ECE57550B Kernel slide: 0x0000000010000000 Kernel text base: 0xffffff8010200000 __HIB text base: 0xffffff8010100000 System model name: MacBookPro11,5 (Mac-06F11F11946D27C5) System uptime in nanoseconds: 175347811394 last loaded kext at 71034379550: com.avast.FileShield 4.0.0 (addr 0xffffff7f97750000, size 577536) loaded kexts: com.avast.FileShield 4.0.0 com.avast.PacketForwarder 2.1 com.intel.kext.intelhaxm 6.1.1 com.techsmith.TACC 1.0.3 org.pqrs.driver.Karabiner.VirtualHIDDevice.v040800 4.8.0 com.senstic.driver.PocketCamDevice 1.0.0 com.paragon-software.kext.VDMounter 111.2 com.protech.NoSleep 1.4.0 com.Cycling74.driver.Soundflower 1.6.5 com.senstic.driver.PocketAudioDevice 1.2 com.cyberic.SmoothMouse 9 at.obdev.nke.LittleSnitch 4718 com.apple.filesystems.autofs 3.0 com.apple.driver.AppleGraphicsDevicePolicy 3.16.21 com.apple.AGDCPluginDisplayMetrics 3.16.2 com.apple.driver.AppleHV 1 com.apple.iokit.IOUserEthernet 1.0.1 com.apple.driver.AudioAUUC 1.70 com.apple.filesystems.ntfs 3.13 com.apple.iokit.IOBluetoothSerialManager 6.0.2f2 com.apple.driver.pmtelemetry 1 com.apple.driver.X86PlatformShim 1.0.0 com.apple.driver.ApplePlatformEnabler 2.7.0d0 com.apple.driver.AGPM 110.23.24 com.apple.kext.AMDFramebuffer 1.6.0 com.apple.driver.AppleUpstreamUserClient 3.6.4 com.apple.Dont_Steal_Mac_OS_X 7.0.0 com.apple.driver.AppleHDAHardwareConfigDriver 280.12 com.apple.kext.AMDRadeonX4000 1.6.0 com.apple.driver.AppleIntelHD5000Graphics 10.3.0 com.apple.driver.AGDCBacklightControl 3.16.2 com.apple.driver.AppleHDA 280.12 com.apple.driver.eficheck 1 com.apple.driver.AirPort.BrcmNIC-MFG 1220.28.1a3 com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0 com.apple.kext.AMD7000Controller 1.6.0 com.apple.driver.AppleThunderboltIP 3.1.1 com.apple.driver.AppleBacklight 170.10.2 com.apple.iokit.BroadcomBluetooth20703USBTransport 6.0.2f2 com.apple.driver.AppleCameraInterface 6.01.2 com.apple.driver.AppleLPC 3.1 com.apple.driver.AppleOSXWatchdog 1 com.apple.iokit.IOBluetoothUSBDFU 6.0.2f2 com.apple.driver.AppleMuxControl 3.16.21 com.apple.driver.AirPort.BrcmNIC 1220.28.1a3 com.apple.driver.AppleSMCLMU 211 com.apple.driver.AppleFIVRDriver 4.1.0 com.apple.driver.AppleIntelFramebufferAzul 10.3.0 com.apple.driver.AppleMCCSControl 1.5.3 com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0 com.apple.iokit.SCSITaskUserClient 404.30.2 com.apple.driver.AppleUSBStorageCoexistentDriver 439.30.4 com.apple.driver.AppleUSBCardReader 439.30.4 com.apple.driver.AppleTopCaseHIDEventDriver 127 com.apple.driver.AppleUSBTopCaseDriver 127 com.apple.filesystems.apfs 748.31.8 com.apple.driver.AppleAHCIPort 329 com.apple.driver.AppleFileSystemDriver 3.0.1 com.apple.filesystems.hfs.kext 407.30.1 com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1 com.apple.BootCache 40 com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0 com.apple.driver.AppleSmartBatteryManager 161.0.0 com.apple.driver.AppleACPIButtons 6.1 com.apple.driver.AppleRTC 2.0 com.apple.driver.AppleHPET 1.8 com.apple.driver.AppleSMBIOS 2.1 com.apple.driver.AppleACPIEC 6.1 com.apple.driver.AppleAPIC 1.7 com.apple.nke.applicationfirewall 183 com.apple.security.TMSafetyNet 8 com.apple.security.quarantine 3 com.apple.IOBufferCopyEngineTest 1 com.apple.kext.AMDRadeonX4030HWLibs 1.0 com.apple.kext.triggers 1.0 com.apple.iokit.IOVideoFamily 1.2.1 com.apple.iokit.IOStreamFamily 1.1.0 com.apple.iokit.IOTimeSyncFamily 650.5 com.apple.driver.AppleSSE 1.0 com.apple.iokit.IOSerialFamily 11 com.apple.AppleGPUWrangler 3.16.2 com.apple.driver.DspFuncLib 280.12 com.apple.kext.OSvKernDSPLib 526 com.apple.driver.IOPlatformPluginLegacy 1.0.0 com.apple.kext.AMDSupport 1.6.0 com.apple.driver.AppleBacklightExpert 1.1.0 com.apple.iokit.IONDRVSupport 517.22 com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 6.0.2f2 com.apple.iokit.IOBluetoothHostControllerUSBTransport 6.0.2f2 com.apple.iokit.IOBluetoothHostControllerTransport 6.0.2f2 com.apple.driver.AppleHDAController 280.12 com.apple.iokit.IOHDAFamily 280.12 com.apple.iokit.IOAudioFamily 206.5 com.apple.vecLib.kext 1.2.0 com.apple.driver.AppleGraphicsControl 3.16.21 com.apple.driver.AppleSMBusPCI 1.0.14d1 com.apple.iokit.IO80211Family 1200.12.2 com.apple.driver.mDNSOffloadUserClient 1.0.1b8 com.apple.driver.corecapture 1.0.4 com.apple.driver.X86PlatformPlugin 1.0.0 com.apple.driver.IOPlatformPluginFamily 6.0.0d8 com.apple.kext.AMDRadeonX4000HWServices 1.6.0 com.apple.AppleGraphicsDeviceControl 3.16.21 com.apple.iokit.IOAcceleratorFamily2 376.6 com.apple.iokit.IOSurface 209.2.2 com.apple.driver.AppleThunderboltEDMSink 4.1.2 com.apple.driver.AppleThunderboltDPOutAdapter 5.0.2 com.apple.driver.AppleSMBusController 1.0.18d1 com.apple.iokit.IOGraphicsFamily 517.22 com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0 com.apple.iokit.IOUSBMassStorageClass 4.0.4 com.apple.driver.AppleActuatorDriver 1204.13 com.apple.driver.AppleHSBluetoothDriver 127 com.apple.driver.IOBluetoothHIDDriver 6.0.2f2 com.apple.iokit.IOBluetoothFamily 6.0.2f2 com.apple.driver.AppleHIDKeyboard 203 com.apple.driver.AppleMultitouchDriver 1204.13 com.apple.driver.AppleInputDeviceSupport 1201.8 com.apple.driver.usb.IOUSBHostHIDDevice 1.2 com.apple.driver.usb.cdc 5.0.0 com.apple.driver.usb.networking 5.0.0 com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2 com.apple.driver.AppleXsanScheme 3 com.apple.iokit.IOAHCIBlockStorage 301.20.1 com.apple.driver.AppleUSBMergeNub 900.4.1 com.apple.driver.AppleIntelLpssGspi 3.0.60 com.apple.driver.usb.AppleUSBXHCIPCI 1.2 com.apple.driver.usb.AppleUSBXHCI 1.2 com.apple.iokit.IOAHCIFamily 288 com.apple.iokit.IONetworkingFamily 3.4 com.apple.filesystems.hfs.encodings.kext 1 com.apple.driver.AppleThunderboltDPInAdapter 5.0.2 com.apple.driver.AppleThunderboltDPAdapterFamily 5.0.2 com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3 com.apple.driver.AppleThunderboltNHI 4.5.6 com.apple.iokit.IOThunderboltFamily 6.6.3 com.apple.driver.usb.AppleUSBHostPacketFilter 1.0 com.apple.iokit.IOUSBFamily 900.4.1 com.apple.driver.AppleUSBHostMergeProperties 1.2 com.apple.driver.AppleEFINVRAM 2.1 com.apple.iokit.IOHIDFamily 2.0.0 com.apple.driver.AppleEFIRuntime 2.1 com.apple.iokit.IOSMBusFamily 1.1 com.apple.security.sandbox 300.0 com.apple.kext.AppleMatch 1.0.0d1 com.apple.iokit.IOBufferCopyEngineFamily 1 com.apple.driver.DiskImages 480.30.2 com.apple.driver.AppleFDEKeyStore 28.30 com.apple.driver.AppleEffaceableStorage 1.0 com.apple.driver.AppleKeyStore 2 com.apple.driver.AppleUSBTDM 439.30.4 com.apple.driver.AppleMobileFileIntegrity 1.0.5 com.apple.iokit.IOUSBMassStorageDriver 140.30.1 com.apple.iokit.IOSCSIBlockCommandsDevice 404.30.2 com.apple.iokit.IOSCSIArchitectureModelFamily 404.30.2 com.apple.iokit.IOStorageFamily 2.1 com.apple.driver.AppleCredentialManager 1.0 com.apple.driver.KernelRelayHost 1 com.apple.iokit.IOUSBHostFamily 1.2 com.apple.driver.usb.AppleUSBCommon 1.0 com.apple.driver.AppleBusPowerController 1.0 com.apple.driver.AppleSEPManager 1.0.1 com.apple.driver.IOSlaveProcessor 1 com.apple.iokit.IOReportFamily 31 com.apple.driver.AppleACPIPlatform 6.1 com.apple.driver.AppleSMCRTC 1.0 com.apple.driver.AppleSMC 3.1.9 com.apple.iokit.IOPCIFamily 2.9 com.apple.iokit.IOACPIFamily 1.4 com.apple.kec.pthread 1 com.apple.kec.Libm 1 com.apple.kec.corecrypto 1.0 EOF Model: MacBookPro11,5, BootROM MBP114.0177.B00, 4 processors, Intel Core i7, 2.5 GHz, 16 GB, SMC 2.30f2 Graphics: AMD Radeon R9 M370X, AMD Radeon R9 M370X, PCIe, 2 GB Graphics: Intel Iris Pro, Intel Iris Pro, Built-In Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120 Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120 AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x152), Broadcom BCM43xx 1.0 (7.77.37.5.1a3) Bluetooth: Version 6.0.2f2, 3 services, 27 devices, 0 incoming serial ports Network Service: Wi-Fi, AirPort, en0 Serial ATA Device: APPLE SSD SM0512G, 500.28 GB USB Device: USB 3.0 Bus USB Device: Apple Internal Keyboard / Trackpad USB Device: Bluetooth USB Host Controller Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1
Non-Apple kexts that are loaded:
Index Refs Address Size Wired Name (Version) UUID 60 0 0xffffff7f80e46000 0x4b000 0x4b000 at.obdev.nke.LittleSnitch (4718) 715E9654-C3FB-39A4-9514-C770F749EE8E 129 0 0xffffff7f83155000 0x5000 0x5000 com.cyberic.SmoothMouse (9) C35F0329-A3A9-3153-ADBE-59909AFFBB42 162 0 0xffffff7f866a9000 0x4000 0x4000 com.senstic.driver.PocketAudioDevice (1.2) 49E4E01A-1C19-35CB-8346-0A080CC6EC16 163 0 0xffffff7f866ad000 0x5000 0x5000 com.Cycling74.driver.Soundflower (1.6.5) 6B340F4E-FDD8-3A78-93A8-22361ECA1695 164 0 0xffffff7f866b2000 0x4000 0x4000 com.protech.NoSleep (1.4.0) 79207772-D7BF-34EE-B7B6-6E90A96D8062 166 0 0xffffff7f866da000 0x61000 0x61000 com.paragon-software.kext.VDMounter (111.2) 6756C3B0-A370-3698-951F-4AA79285388C 169 0 0xffffff7f86750000 0x6fc000 0x6fc000 com.senstic.driver.PocketCamDevice (1.0.0) 7961BB1A-D822-3560-884D-AFB3CDA9DCF4 170 0 0xffffff7f86e4c000 0x7000 0x7000 org.pqrs.driver.Karabiner.VirtualHIDDevice.v040800 (4.8.0) E93C6B3D-9BBE-3579-97E1-4B6F51B8A527 171 0 0xffffff7f86e53000 0x5000 0x5000 com.techsmith.TACC (1.0.3) 851BEDD1-1D12-3756-A948-978610078DEF 176 0 0xffffff7f86e7d000 0x16000 0x16000 com.intel.kext.intelhaxm (6.1.1) 86D6923C-EFE8-32E3-89BE-95C6A5EC5611 177 0 0xffffff7f86e93000 0x3000 0x3000 com.avast.PacketForwarder (2.1) EAFA1039-3CE9-34FF-9A87-B1454A03229E 179 0 0xffffff7f87750000 0x88000 0x88000 com.avast.FileShield (4.0.0) 69BE68AD-3AF4-31FF-8BCA-3356783C73FB
I know it's not Avast. The last loaded kext has nothing to do with this, I've disabled a few of the "last loaded kext"s and they didn't seem to do anything.
Can someone help me figure out what's wrong?
Best Answer
Sounds like you're on the right track with how you've started troubleshooting. Without knowing exactly what you've already tried, and for the benefit of others, I've outlined how I would normally proceed (keeping in mind that troubleshooting is a process of elimination and does require patience!).
Since you've already established the problem is not occurring when booted into Safe Mode then it's time to investigate login items, fonts, and kernel extensions.
Investigating login items, fonts, and kernel extensions
Let's start with Login Items:
Now your Mac will boot up without those login items loading. Test to see if you can use your Mac without it crashing:
Fonts:- You can remove any of the fonts you've installed yourself to see if this makes a difference.
Kernel Extensions:- You can open Terminal (found within your Utilites folder) and enter the following command:
kextstat | grep -v com.appleThe above command will list 3rd party kernel extensions (you may need to stretch the Terminal window so it's easier to read). Look for anything you don't remember installing, or something that belongs to software you've removed, or just anything that looks out of place. Remember though, this is a list of 3rd party kernel extensions and therefore any of them could be causing the problem.
If your Mac continues to crash once you've gone through the above process, I would suggest that continuing to troubleshoot this will cause more frustration and take more time than just cutting your losses and doing a fresh installation of macOS.