Mac suddenly shuts down and doesn’t respond

crashkernel-panic

My MacBook Pro (Retina, 15-inch Early 2013) has been crashing abruptly. This is especially happening when I keep my machine in sleep mode.
Scenario:

When my machine goes to sleep, it won't respond to any of the key strokes or the trackpad to wake up. It goes blank and when I try to force restart using the long press on the power button, it doesn't boot up. I just leave my laptop alone for 10 minutes and then try force booting it up using the power button. Then, it shows a screen with english and some other foreign language text saying "Your Mac is going to be restarted because of some problem" and then the Apple logo and boot up screen appears. Once its restarted, the following error dialog appears.

enter image description here

The following is the log message: Anonymous UUID:
ACB21B63-00B8-7766-08C5-38AE2D320F9C

Fri Apr 14 08:12:44 2017

* Panic Report * panic(cpu 6 caller 0xffffff7f8a5bebd5): "GPU Panic: [] 2 0 a0 99 0 8 5 3 : NVRM[0/1:0:0]: Read Error
0x00137310: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0x103e00000
0xffffff9201060000 0x0e7150a2, D3,
P0/4\n"@/Library/Caches/com.apple.xbs/Sources/AppleGraphicsControl/AppleGraphicsControl-3.12.9/src/AppleMuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 6), Frame : Return Address 0xffffff81f30c3340 :
0xffffff80076d7b92 0xffffff81f30c33c0 : 0xffffff7f8a5bebd5
0xffffff81f30c34a0 : 0xffffff7f8840534c 0xffffff81f30c3560 :
0xffffff7f884d3060 0xffffff81f30c35a0 : 0xffffff7f886672d7
0xffffff81f30c35d0 : 0xffffff7f88439fb1 0xffffff81f30c3780 :
0xffffff7f886e49ce 0xffffff81f30c3800 : 0xffffff7f886e47da
0xffffff81f30c3820 : 0xffffff7f88406485 0xffffff81f30c38b0 :
0xffffff7f88409aff 0xffffff81f30c3ab0 : 0xffffff7f8840b3bf
0xffffff81f30c3b90 : 0xffffff7f885ae7d8 0xffffff81f30c3c40 :
0xffffff7f883b5b85 0xffffff81f30c3cc0 : 0xffffff7f8839ef58
0xffffff81f30c3d40 : 0xffffff7f883a1c51 0xffffff81f30c3db0 :
0xffffff7f883a1946 0xffffff81f30c3e20 : 0xffffff7f8803f3ad
0xffffff81f30c3e60 : 0xffffff7f8803e566 0xffffff81f30c3e90 :
0xffffff7f8803a569 0xffffff81f30c3ef0 : 0xffffff8007cb2176
0xffffff81f30c3f40 : 0xffffff8007caffe1 0xffffff81f30c3f80 :
0xffffff8007cb00d6 0xffffff81f30c3fb0 : 0xffffff80077c6537
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.4.1)[A360453D-2050-3C49-A549-AC0DD5E87917]@0xffffff7f8802f000->0xffffff7f88069fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[1A48C605-D609-381F-90AB-C2547D2D0D12]@0xffffff7f87f54000
com.apple.iokit.IONDRVSupport(2.4.1)[4EB2843C-C821-3AD0-B333-575FD6ED6FB1]@0xffffff7f8839d000->0xffffff7f883acfff
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[A360453D-2050-3C49-A549-AC0DD5E87917]@0xffffff7f8802f000
dependency: com.apple.iokit.IOPCIFamily(2.9)[1A48C605-D609-381F-90AB-C2547D2D0D12]@0xffffff7f87f54000
com.apple.driver.AppleMuxControl(3.12.9)[154B0440-E3AE-3639-AB05-C7C4D03384C2]@0xffffff7f8a5b0000->0xffffff7f8a5c3fff
dependency: com.apple.driver.AppleGraphicsControl(3.12.9)[9E403CC1-B0BD-320E-B2BA-812490DF1671]@0xffffff7f8a5a8000
dependency: com.apple.iokit.IOACPIFamily(1.4)[5D7574C3-8E90-3873-BAEB-D979FC215A7D]@0xffffff7f88b43000
dependency: com.apple.iokit.IOPCIFamily(2.9)[1A48C605-D609-381F-90AB-C2547D2D0D12]@0xffffff7f87f54000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[A360453D-2050-3C49-A549-AC0DD5E87917]@0xffffff7f8802f000
dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[C49819CE-729A-36B2-9AC1-744A43DC236F]@0xffffff7f8a5ab000
com.apple.nvidia.driver.NVDAResman(10.1)[7C8DF8B7-32F9-3EFF-9B5A-E8EAD8EB3A42]@0xffffff7f883b4000->0xffffff7f8862cfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[1A48C605-D609-381F-90AB-C2547D2D0D12]@0xffffff7f87f54000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[4EB2843C-C821-3AD0-B333-575FD6ED6FB1]@0xffffff7f8839d000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[A360453D-2050-3C49-A549-AC0DD5E87917]@0xffffff7f8802f000
dependency: com.apple.AppleGraphicsDeviceControl(3.12.9)[C5A263AD-4212-31A1-9DE2-A73A25F2ADC0]@0xffffff7f883ad000
com.apple.nvidia.driver.NVDAGK100Hal(10.1)[EB8A5980-AB59-368A-8244-60A00C7A933C]@0xffffff7f88638000->0xffffff7f887e6fff
dependency: com.apple.nvidia.driver.NVDAResman(10.1.0)[7C8DF8B7-32F9-3EFF-9B5A-E8EAD8EB3A42]@0xffffff7f883b4000
dependency: com.apple.iokit.IOPCIFamily(2.9)[1A48C605-D609-381F-90AB-C2547D2D0D12]@0xffffff7f87f54000

BSD process name corresponding to current thread: kernel_task

Mac OS version: 15G1421

Kernel version: Darwin Kernel Version 15.6.0: Fri Feb 17 10:21:18 PST
2017; root:xnu-3248.60.11.4.1~1/RELEASE_X86_64 Kernel UUID:
9B4679AF-7EE6-3BCE-9DD7-C30975A80BB3 Kernel slide:
0x0000000007400000 Kernel text base: 0xffffff8007600000
__HIB text base: 0xffffff8007500000 System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)

System uptime in nanoseconds: 30857863075419 last loaded kext at
2525708770607: com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1 (addr
0xffffff7f8a6ca000, size 40960) last unloaded kext at 2718569826675:
com.apple.driver.usb.cdc 5.0.0 (addr 0xffffff7f8a6c3000, size 28672)
loaded kexts: com.sophos.kext.oas 9.6.52 com.sophos.nke.swi 9.5.50
com.carbonblack.CbOsxSensorNetmon 1701.03.52fc5
com.displaylink.driver.DisplayLinkDriver 2.6.0 (75598)
com.carbonblack.CbOsxSensorProcmon 1701.03.52fc5
com.bit9.cbsystemproxy 1701.03.52fc5 com.sophos.driver.devctrl 9.5.50
com.apple.driver.AudioAUUC 1.70 com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 110.22.0
com.apple.driver.ApplePlatformEnabler 2.6.0d0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyDriver 274.12
com.apple.driver.pmtelemetry 1 com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleHDA 274.12
com.apple.iokit.IOBluetoothSerialManager 4.4.6f1
com.apple.GeForce 10.1.0 com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD4000Graphics 10.1.4
com.apple.driver.AppleMuxControl 3.12.9 com.apple.driver.AppleHV 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.6f1
com.apple.driver.AppleSMCPDRC 1.0.0 com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleIntelFramebufferCapri 10.1.4
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.driver.AppleUSBTCButtons 245.4
com.apple.driver.AppleUSBTCKeyboard 245.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 38 com.apple.driver.AppleSDXC 1.7.0
com.apple.iokit.IOAHCIBlockStorage 2.8.5
com.apple.driver.AirPort.Brcm4360 1040.1.1a6
com.apple.driver.AppleAHCIPort 3.1.8
com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 4.0 com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8 com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0 com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 163 com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1
com.apple.kext.triggers 1.0 com.apple.driver.DspFuncLib 274.12
com.apple.kext.OSvKernDSPLib 525 com.apple.iokit.IOSerialFamily 11
com.apple.nvidia.driver.NVDAGK100Hal 10.1.0
com.apple.nvidia.driver.NVDAResman 10.1.0
com.apple.driver.CoreCaptureResponder 1
com.apple.iokit.IOSurface 108.2.3
com.apple.driver.AppleGraphicsControl 3.12.9
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.6f1
com.apple.iokit.IOBluetoothFamily 4.4.6f1
com.apple.driver.AppleHDAController 274.12
com.apple.iokit.IOHDAFamily 274.12 com.apple.iokit.IOAudioFamily 204.4
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.iokit.IOAcceleratorFamily2 205.11
com.apple.AppleGraphicsDeviceControl 3.12.9
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com.apple.driver.AppleUSBMultitouch 250.5
com.apple.iokit.IOUSBHIDDriver 900.4.1
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.driver.usb.AppleUSBHub 1.0.1
com.apple.driver.AppleThunderboltDPInAdapter 4.1.3
com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 4.0.4
com.apple.iokit.IOThunderboltFamily 6.0.2
com.apple.iokit.IO80211Family 1110.26
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4 com.apple.iokit.IOAHCIFamily 2.8.1
com.apple.driver.usb.AppleUSBEHCI 1.0.1
com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1
com.apple.driver.usb.AppleUSBXHCI 1.0.1
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0 com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1 com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1 com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 417.4 com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.iokit.IOStorageFamily 2.1
com.apple.driver.AppleACPIPlatform 4.0 com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4 com.apple.kec.Libm 1
com.apple.kec.pthread 1 com.apple.kec.corecrypto 1.0 Model:
MacBookPro10,1, BootROM MBP101.00EE.B0B, 4 processors, Intel Core i7,
2.8 GHz, 16 GB, SMC 2.3f36 Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In Graphics: NVIDIA GeForce GT 650M, NVIDIA
GeForce GT 650M, PCIe, 1024 MB Memory Module: BANK 0/DIMM0, 8 GB,
DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020 Memory
Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD,
0x484D5434314753364D465238432D50422020 AirPort:
spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom
BCM43xx 1.0 (7.21.95.175.1a6) Bluetooth: Version 4.4.6f1 17910, 3
services, 18 devices, 1 incoming serial ports Network Service: Wi-Fi,
AirPort, en0 Serial ATA Device: APPLE SSD SD512E, 500.28 GB USB
Device: USB 2.0 Bus USB Device: Hub USB Device: Hub USB Device: Apple
Internal Keyboard / Trackpad USB Device: BRCM20702 Hub USB Device:
Bluetooth USB Host Controller USB Device: USB 2.0 Bus USB Device: Hub
USB Device: FaceTime HD Camera (Built-in) USB Device: USB 3.0 Bus
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4

Could anyone please help.

This is my information about my mac:
enter image description here

Best Answer

At first glance it appears to be a GPU issue, although that doesn't necessarily have to mean it's a hardware problem.

As a starting point you could boot into Safe Mode just to check if the issue is replicated. If so, then you'd want to run Apple Hardware Test.

Boot into Safe Mode

Follow these steps boot your Mac into Safe Mode:

  1. Fully shut down your Mac
  2. Restart your Mac
  3. Immediately press the Shift key and keep it down
  4. Let go of the Shift key when you see the login window (NOTE: If you have FileVault enabled you may need to log in twice).
  5. Test the computer (i.e. use it, put it to sleep, try to replicate the crash)
  6. To exit Safe Mode just restart your Mac as normal

If the problem persists in Safe Mode, then use Apple Hardware Test as follows.

Run Apple Hardware Test

Your model MBP uses Apple Hardware Test. To use this, follow these steps:

  1. Shut down your MacBook Pro
  2. Restart your MacBook Pro
  3. Press and hold the D key before the gray startup screen appears.
  4. After a while, Apple Hardware Test (AHT) will start.
  5. When prompted, select your language and click the right arrow.
  6. When the AHT console appears, you can choose to run Basic tests by clicking the Test button. However, I suggest you select the "Perform extended testing" checkbox before you click the Test button.
  7. Your test results will appear in the window in the bottom-right of the console.

Note 1: that the extended test will take some time. Take a note of the results and report back.

Note 2: If pressing and holding the D key at Step 3 doesn't work, start again at Step 1 and, at Step 3 press and hold both the OptionD keys instead. This will try and run diagnostics from the internet instead, so you will need to allow more time for it to complete.

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