My MacBook Pro 17" Late 2011 is suddenly unable to boot, keeps restarting over and over again, like 10-20 times until it decides to shut down. As it restarts each time, it displays a message like this one:
I'm able to boot the computer into Single User mode, Safe Mode and Startup Manager. I could not boot into Recovery Mode.
I was eventually able to make my Mac boot normally going into Safe Mode and running first aid on my boot volume in Disk Utility and then doing the same thing booting off a USB Recovery Partition.
Upon booting normally and logging in, I received these two pop-ups:
after opening Security & Privacy System Preferences I see this:
After I clicked "Allow", another pop-up appeared (I forgot to capture it) prompting me to restart the computer to allow the extension, which I refused for fear of not being able to boot again.
Below is kernel panic report I also received after logging in:
Anonymous UUID: AE0383DF-F1C1-F15D-9A48-98BBF3377CD6
Mon Jan 1 01:18:51 2001
*** Panic Report ***
panic(cpu 4 caller 0xffffff802678776f): Kernel trap at 0xffffff8026c123f0, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff7fa94c5a60, CR3: 0x000000002aeb3000, CR4: 0x00000000000626e0
RAX: 0x0000000000000001, RBX: 0x0000000000000000, RCX: 0x0000000001500000, RDX: 0xffffff804611c9d0
RSP: 0xffffff9213ed3c60, RBP: 0xffffff9213ed3cc0, RSI: 0x0000000000000016, RDI: 0xffffff804611c9d0
R8: 0x0000000000000001, R9: 0x0000000000000020, R10: 0x00000000000003fe, R11: 0x0000000000000000
R12: 0xffffff802705dd60, R13: 0xffffff7fa94c5a50, R14: 0xffffff8046f36520, R15: 0xffffff8046ffc820
RFL: 0x0000000000010286, RIP: 0xffffff8026c123f0, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff7fa94c5a60, Error code: 0x0000000000000000, Fault CPU: 0x4, PL: 0, VF: 1
Backtrace (CPU 4), Frame : Return Address
0xffffff9213ed3730 : 0xffffff802666c1c6
0xffffff9213ed3780 : 0xffffff8026795274
0xffffff9213ed37c0 : 0xffffff8026787544
0xffffff9213ed3830 : 0xffffff802661e1e0
0xffffff9213ed3850 : 0xffffff802666bc3c
0xffffff9213ed3980 : 0xffffff802666b9fc
0xffffff9213ed39e0 : 0xffffff802678776f
0xffffff9213ed3b50 : 0xffffff802661e1e0
0xffffff9213ed3b70 : 0xffffff8026c123f0
0xffffff9213ed3cc0 : 0xffffff8026c31b8d
0xffffff9213ed3d40 : 0xffffff8026c1fe7d
0xffffff9213ed3da0 : 0xffffff8026c1d2e3
0xffffff9213ed3e10 : 0xffffff8026c2a384
0xffffff9213ed3e60 : 0xffffff8026c91376
0xffffff9213ed3e80 : 0xffffff8026c7287a
0xffffff9213ed3f00 : 0xffffff8026c72467
0xffffff9213ed3f50 : 0xffffff8026c740c6
0xffffff9213ed3fa0 : 0xffffff802661d557
BSD process name corresponding to current thread: kernel_task
Boot args: -no_compat_check -v
Mac OS version:
17G65
Kernel version:
Darwin Kernel Version 17.7.0: Thu Jun 21 22:53:14 PDT 2018; root:xnu-4570.71.2~1/RELEASE_X86_64
Kernel UUID: 1AE5ACFD-3B6F-3D74-AD52-31F1430DBC6F
Kernel slide: 0x0000000026400000
Kernel text base: 0xffffff8026600000
__HIB text base: 0xffffff8026500000
System model name: MacBookPro8,3 (Mac-942459F5819B171B)
System uptime in nanoseconds: 8976214811
last loaded kext at 8615648405: com.apple.kext.AMD6000Controller 1.6.8 (addr 0xffffff7fa9aa6000, size 2097152)
loaded kexts:
com.apple.kext.AMD6000Controller 1.6.8
com.apple.driver.AppleLPC 3.1
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleFIVRDriver 4.1.0
com.apple.driver.AppleSMCLMU 211
com.apple.driver.AppleMuxControl 3.20.13
com.apple.driver.AppleMCCSControl 1.5.5
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleIntelSNBGraphicsFB 10.0.4
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleThunderboltIP 3.1.1
com.apple.iokit.IOBluetoothUSBDFU 6.0.7f10
com.apple.driver.AppleUSBTCKeyEventDriver 254
com.apple.driver.AppleUSBTCKeyboard 254
com.apple.driver.AppleUSBTCButtons 254
com.apple.driver.AppleIRController 353
com.apple.driver.CoreStorageFsck 546.50.1
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.filesystems.hfs.kext 407.50.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.BootCache 40
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.AppleSystemPolicy 1.0
com.apple.filesystems.apfs 748.51.0
com.apple.driver.AirPort.Brcm4331 800.21.30
com.apple.driver.AirPort.Brcm4360 1240.19.1a3
com.apple.driver.AppleFWOHCI 5.5.9
com.apple.iokit.AppleBCM5701Ethernet 10.3.1
com.apple.driver.AppleAHCIPort 329.50.2
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 6.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 6.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 220.50.1
com.apple.nke.applicationfirewall 183
com.apple.security.TMSafetyNet 8
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 220.50.1
com.apple.iokit.IONDRVSupport 519.20
com.apple.driver.AppleHDAController 281.52
com.apple.iokit.IOHDAFamily 281.52
com.apple.iokit.IOAudioFamily 206.5
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.kext.AMDLegacySupport 1.6.8
com.apple.driver.AppleGraphicsControl 3.20.13
com.apple.driver.AppleSMBusController 1.0.18d1
com.apple.iokit.IOFireWireIP 2.2.9
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.AppleGPUWrangler 3.20.13
com.apple.AppleGraphicsDeviceControl 3.20.13
com.apple.iokit.IOGraphicsFamily 519.20
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleThunderboltEDMSink 4.1.4
com.apple.driver.AppleThunderboltDPOutAdapter 5.5.5
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 6.0.7f10
com.apple.iokit.IOBluetoothHostControllerUSBTransport 6.0.7f10
com.apple.iokit.IOBluetoothHostControllerTransport 6.0.7f10
com.apple.iokit.IOBluetoothFamily 6.0.7f10
com.apple.driver.AppleUSBMultitouch 262
com.apple.driver.usb.IOUSBHostHIDDevice 1.2
com.apple.driver.CoreStorage 546.50.1
com.apple.driver.usb.cdc 5.0.0
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2
com.apple.driver.usb.AppleUSBHub 1.2
com.apple.filesystems.hfs.encodings.kext 1
com.apple.driver.AppleThunderboltDPInAdapter 5.5.5
com.apple.driver.AppleThunderboltDPAdapterFamily 5.5.5
com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3
com.apple.driver.AppleXsanScheme 3
com.apple.iokit.IOAHCIBlockStorage 301.40.2
com.apple.driver.AppleThunderboltNHI 4.7.2
com.apple.iokit.IOThunderboltFamily 6.7.8
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.corecapture 1.0.4
com.apple.iokit.IOFireWireFamily 4.7.2
com.apple.iokit.IOEthernetAVBController 1.1.0
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.driver.AppleUSBMergeNub 900.4.1
com.apple.iokit.IOAHCIFamily 288
com.apple.driver.usb.AppleUSBEHCIPCI 1.2
com.apple.driver.usb.AppleUSBUHCIPCI 1.2
com.apple.driver.usb.AppleUSBUHCI 1.2
com.apple.driver.usb.AppleUSBEHCI 1.2
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.AppleUSBHostMergeProperties 1.2
com.apple.driver.AppleEFINVRAM 2.1
com.apple.driver.AppleEFIRuntime 2.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 480.60.1
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleEffaceableStorage 1.0
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleUSBTDM 439.70.3
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.iokit.IOUSBMassStorageDriver 140.70.2
com.apple.iokit.IOSCSIBlockCommandsDevice 404.30.2
com.apple.iokit.IOSCSIArchitectureModelFamily 404.30.2
com.apple.iokit.IOStorageFamily 2.1
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost 1
com.apple.iokit.IOUSBHostFamily 1.2
com.apple.driver.usb.AppleUSBCommon 1.0
com.apple.driver.AppleBusPowerController 1.0
com.apple.driver.AppleSEPManager 1.0.1
com.apple.driver.IOSlaveProcessor 1
com.apple.iokit.IOReportFamily 31
com.apple.iokit.IOTimeSyncFamily 680.15
com.apple.iokit.IONetworkingFamily 3.4
com.apple.driver.AppleACPIPlatform 6.1
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.Libm 1
com.apple.kec.corecrypto 1.0
EOF
Model: MacBookPro8,3, BootROM MBP81.0050.B00, 4 processors, Intel Core i7, 2.4 GHz, 16 GB, SMC 1.70f5
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x859B, 0x435438473353313333394D2E4D3136464E00
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x859B, 0x435438473353313333394D2E4D3136464E00
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.102.30)
Bluetooth: Version 6.0.7f10, 3 services, 18 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Samsung SSD 850 EVO 250GB, 250.06 GB
Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
USB Device: USB 2.0 Bus
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: IR Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1
I tried to restart my computer again and the same thing as above happened.
Here is my EtreCheck report: https://pastebin.com/U5DWYDrb
Thanks for your help!
edit: updated EtreChcek report after doing what LangLangC suggested: https://pastebin.com/A6eu7m5g
Best Answer
All those boot modes you tried and reported seem to indicate one thing:
This machine has a hosed system installation. The problems inherent are now so numerous that a clean install will likely be the best and fastest approach to rectify the situation.
com.ab.klpro.plistshould not be on any system, as bad ascom.ab.klpro.plist"jump connect",com.ab.kl.observer.plistThen:
/Library/LaunchDaemons/net.exirion.ssdfanctrl.plistandcom.tunabellysoftware.TGFanHelper.plistare both fan controllers. They are in conflict by definition.Your DiskWarrior version is outdated: 5.0 is installed, 5.2 available Viscosity is apparently version 1.2 when 1.7 is available
In /Library/Extensions you have the
- HoRNDIS.kext from an USB Tethering software that seems questionable - engine.kext is also present without need?
MacAppBlocker.app is from 2015 and likely outdated as well.
EcammAudioLoader: 1.0.4 (installed 2017-01-05) and
CallRecorder: v2.5.22 (installed 2017-01-05)
Are also indicative of cruft accumulated.
The file /Library/.A_o_b_o_p_r_o/AbkPro.app may be related to malware but is evidently in any case from PUPA software. The high network traffic is also a warning sign.
These are just those problems found by EtreCheck. MalwareBytes and similar programmes will likely yield even more now.
You have two options now:
Remove all the cruft from the last years by hand. Perhaps possible, and I would try that to learn something. But that will at least cost you time, and may not be successful.
Make a backup, (make a bootable backup), wipe the drive, make a clean install of High Sierra. Do not use Migration Assistant. Install the software you need one by one.