One of our Mac Pros at work is having issues shutting down. On shut down, the screen will turn black and a small gray loading wheel will come up in the center of the screen. It will stay like this no matter how long you let it sit until you physically press and hold the power button. We've already let it sit like this over the weekend so I know it's not just a waiting game.
I've tried just about everything I can think of including resetting the PRAM and SMC. Tried force quitting all apps before attempting to shut down..
These issues started randomly one day while the computer was still running Yosemite so I figured it has something to do with the OS. Did a fresh install to El Capitan and the same thing keeps happening on shut down.
Now I'm thinking it's something hardware related.. Does anyone have any experience with an issue like this?
The Mac Pro is a 2008 2.8GHZ 8 core 3,1
EDIT Booted into verbose mode and this is what we got:
Booted into verbose mode and we have the following:
Failed to send exception EXC_CORPSE_NOTIFY. error code: 5 for pid 436
Failed to send exception EXC_CORPSE_NOTIFY. error code: 5 for pid 455
continuing
process_svrmsg_items: disabling svrmsg notify, error: 60
EDIT #2
The PIDs change every time we shut the computer down so it doesn't seem like there is just one program causing this issue. We did some tests with swapping out ram, taking ram out, and nothing has made a difference so far.
Today on shut down, we got a couple more random and different PIDs but got this for the first time..
smb2fs_smb_change_notify: smb2_smb_change_notify failed 57
This just kept continuing to pop up until we manually shut the computer down..
Best Answer
Have you tried booting it in verbose mode? i.e. when the startup sound is playing, hold down Command-V so that it scrolls a text-mode view during startup and shutdown. During shutdown, it'll probably get stuck on what you're looking for and then you may have a better idea of what is causing troubles...