Windows – tracert command is not working but able to access the same site through browsers

command linefirewallnetworkingwindows 7

tracert [site name] is not working in cmd prompt. But the same site has been working in all of my browsers .

Please find below output of command. I need to use this command in my batch file but there is no response received.

tracert google.com

O/P : Response Timed out from hop1 itself…

I have tried even turning off firewalls & Antivirus but no use.

Could you please clarify how to resolve this ?

Best Answer

tracert uses ICMP to do it's thing and the destinations might be filtering it for whatever reason.

Depending on what kind of access you have it's a bit strange that your first hop might timeout. You could try to use ping in order to check if you can ping the hosts you know about that are on the route. If you can't, they're likely filtering the ICMP messages.

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