Windows – Remote Desktop blank screen/timeout in Server 2012

azureremote desktopwindows server 2012

I have a Windows Server 2012 box that I RDP into and use throughout the day. Problem is, when I minimize the remote desktop window or push it into the background for any length of time, the window is blank when I return to it. Sometimes the window refreshes quickly (in a second), sometimes remote desktop disconnects and then reconnects after a timeout. This is driving me nuts.

Anyone know why this would be? Also, this box is running on Windows Azure. Could it be some sort of firewall/network issue? Again, everything works wonderfully when I'm actually actively using the machine over RDP.

EDIT: I've changed the inactivity timeout to never and I am still having the problem. It's arbitrary – sometimes I leave for 30 seconds and I have this problem.

Best Answer

I suspect that there is a timeout configured on the server for RDP sessions. I would suggest you look into the the following TechNet article on configuring this:

http://technet.microsoft.com/en-us/library/cc754272.aspx