I was updating my computer; hp Pavilion dm4, Windows 7, 64-bit operating system. I got an error stating "Intel driver update for Intel(R) Centrino(R) Wireless N1000" could not be updated. I tried to investigate further under the Device Manager, Network adapters, Intel WiFi Link 1000 BGN, it displays the device status: "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)"
I've tried installing an update from Intel's website, this didn't work. I tried restoring my system prior to the update, this didn't work. Can anyone suggest anything else? I hope I don't have to reformat my computer to its original manufacturing status.
Best Answer
Search for Device Manager in start menu, open it, find your device.Right click on the device and select prperties, select the Driver tab
Click rollback driver, if possible.
If you can't roll back, I would recomment you to update your driver from that window and see what happens.
If none works, do a system restore, I hope Windows has created a restore point before installing updates, so look for the most recent restore point and do it.Another option is uninstalling the driver and reinstalling with an older one.
Note:If you don't want to try restore, wait for other answers.