I'm using Windows 7 64bit (RTM version).
I bought myself a new Brother MFC6490CW but I'm having troubles with installing the drivers.
When I set compatibility to Windows Vista Service Pack 2 I can only install the scanner functionality from the Brother Solution Center and not the printer driver:
Printer (driver) FAILED FAILED
Scanner (driver) Installed Connected
PC-FAX send FAILED FAILED
PC-FAX receive Installed Connected
Remote Setup Installed Connected
Anybody who has a fix for this? The brother drivers for windows 7 will be released at the end of October and I can't wait so long. Need my printer..
Tnx in advance.
Best Answer
You can use the driver printers for Vista, they're entirely compatible.
I searched on brother.com and didn't find your exact model number. The model I found was MFC-6490CW, and the drivers are located here. I hope that your model is compatible with this.
The "Full Driver & Software Package" dates from 03/04/2009, while the "WHQL certified Printer Driver & Scanner Driver" dates only from 10/20/2008. You might compare these dates to the driver you're using (using Device Manager). If your driver is earlier, or is a Microsoft-generic, you might replace it with this one.
But first see if Windows Update doesn't find an optional update for your printer.
And don't forget to create a system restore point before starting these manipulations.