Windows 7 Mouse Freezes Intermittently

freezemousewindows 7

I am running Win 7 64 Professional with an Core i7-3770s an 16GB RAM on Gigabyte GA-Z77X-D3H motherboard. My Logitech M515 mouse (as well as an older mouse I tried to make sure) freezes for several seconds from time to time. I have tried without success

  • updating drivers
  • switching to different USB ports
  • disabling USB and RAID controllers
  • setting energy settings to high performance
  • uninstalling old device drivers no longer used

On another forum someone suggested running DPD latency checker, which showed that every ~2-3 seconds something kicks the latency up to > 4000µs, but I haven't figured out what program is responsible for that – disabling all but the most essential device drivers had no effect.

Has anyone here had this problem and solved it?

Best Answer

Please refer here for a solution to this problem. Its due to the hand sensor proximity and you can disable it in two ways.

In software (taken from hd42's comment):

Logitech offers the ProxiTool to disable the proximity sensor

Physically - instructions taken from baptist's post in the thread linked above.

1. Remove cover over batteries;

2. Unscrew one screw;

3. Remove mouse cover;

4. Find green board with chip at the top of mouse;

5. Find wire connected to this board;

6. Lift white part of connector up and remove the wire (you will be able to plug the wire back if you want).

7. Enjoy
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