Is the USB mouse disconnecting and reconnecting randomly and often

mouseusb

My mouse will reconnect/disconnect (will even hear the sounds from Windows), and the light on the bottom of the mouse will turn off/turn on as it starts working again.

It really sucks to be playing a game (and happens on desktop as well) for the mouse to just die out for a few seconds and come back. Sometimes it will not happen for days and other times it will do it two or more times within 15 seconds.

I tried two different wired mice, tried multiple USB ports (on the front of the computer, back of the computer, used a USB hub and plugged in a card that connects to the USB connectors on the motherboard and adds a few USB ports to the back of the computer, and I also bought a USB 2.0 PCI card and that did not help).

Nothing else seems to reconnect like this, my USB keyboard has never once cut out like the mouse does and neither have any of the other devices I have connected (webcam, USB hub, various devices sometimes connected through USB cables, and IR receiver for windows Media Center remote). I have disconnected all USB devices except for my keyboard and mouse and the problem still occurs.

I guess it could be something wrong with my motherboard but since no other devices behave similarly I'm just hoping that it is some kind of driver conflict. Installing Logitech's drivers has had no effect. It seemed at first that if I go to Device Manager and uninstall HID-compliant mouse (that and Logitech mx518 are listed) that would fix it, but it doesn't seem to work anymore or at least not every time (it keeps re-installing).

I have googled "USB mouse disconnects and reconnects", and it seems to be fairly common but none of those were resolved.

To stick some easy steps:

  • It happens with or without the drivers installed
  • It has happened with multiple mice on the same computer
  • The BIOS is the latest version (P08)
  • Motherboard drivers are the latest version
  • Device Manager isn't listing any problems on any USB devices
  • Happens with every USB port, even addon USB cards
  • Happens when all USB devices aside from mouse and keyboard are unplugged

I read that maybe it is an IRQ conflict, and I tried to look into that but did not really know what was going on, but didn't see anything obviously wrong.

Specifications:

Best Answer

If you're experiencing mouse lockups or failures, it may be because your computer is automatically turning off the power to a USB Root Hub.

  1. Go to your Control Panel > System > Hardware tab > and click on the "Device Manager" button.

  2. In the Device Manager window, find the item or items labeled "Universal Serial Bus controllers." Open it, and double-click the first item called "USB Root Hub."

  3. In the USB Root Hub Properties dialog, click on the "Power Management" tab.

  4. "Allow the computer to turn off this device to save power" is checked by default. Uncheck this box, and click "OK."

If this does not work, do the same for the USB Input Device - uncheck the box "allow the computer to turn off this device to save power. (this worked for me) and stopped the annoying way the mouse would go in and out.