After the latest windows 10 update,my mouse for no reason keeps disconnecting and reconnecting and also it makes windows usb unplug/plug sounds.This is so annoying,I can't even play a game correctly.My right arm hurts from this..
Someone told me that I need to reinstall its drivers..but I m not really sure,what to do.I would appreciate some help ASAP.
Mouse : Logitech M90
Best Answer
Things to try:
I. Disable automatic USB suspend
II. Update your motherboard chipset drivers and BIOS/firmware
For this step, you must know your exact motherboard make and model, or your computer's serial number if it's a pre-built system from a vendor like Dell, HP, Lenovo, etc.
Since you didn't state any of the relevant information, all I can do is provide general purpose instructions.
II(a). Instructions for Chipset/Firmware Update if you have a pre-built computer
(A pre-built computer is where a company assembled it for you and you opened the box with all internal components installed in the desktop/laptop)
II(b). Instructions for Chipset/Firmware Update if you have a custom-built computer
Here you must know the exact model number of your motherboard. If you don't know, look for the box the motherboard came in, or look on the receipt from the vendor you purchased it from or the vendor that custom-built your computer for you.
You can also conveniently identify most motherboards using Piriform Speccy (the free version works fine). The motherboard make and model should be displayed on the Summary page as soon as you open the program after installing it.
Note: If you have a pre-built computer and are able to positively identify your motherboard as a "retail" motherboard (that is, a motherboard that is sold separately on the market at websites such as Amazon or Microcenter), you can try the below steps to potentially get a newer version of the drivers / firmware than what may be available on the pre-built computer's manufacturer's website. Do this at your own risk, however, as the PC manufacturer could possibly have customized the motherboard in a way that makes generic retail drivers incompatible with it (this is more likely with laptops).
III. Mouse drivers
I looked up your mouse, Logitech M90, on Logitech's website. All they offer is the SetPoint software, which isn't actually a driver; all SetPoint does is let you customize the button mappings of your mouse. So it is exceedingly unlikely to provide any benefit in terms of making sure your mouse is working correctly.
You can still download and try it as a last resort, though.
IV. Isolating whether it's the mouse hardware or a particular USB port or controller
V. Isolating whether it's Windows
If you've gone through all these steps and determined that the problem is with Windows, and steps I through III didn't solve the problem with Windows, then more in-depth troubleshooting is necessary than what I can provide in a generic answer.