Outlook 2010 Unable to Categorize Messages

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I am unable to categorize messages in my inbox. What I'm talking about is the ability to assign a color category. I'm accustomed to being able to just click the icon in the ribbon of the open message and select the color. The icon for categories, which normally appears in "Tags" in the ribbon, isn't there. When I attempt to add it by "Customizing the Ribbon," the icon is there but it's greyed out.

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Another way to categorize is to right click on the message and it should have an option there as well. Although if you are using imap I know generally you can't categorize. You need to use a local pst for that. A way around that is below.

Another option as well is 'Conditional Formatting' you can have it 'color' and change the font size/style on certain messages.

For Outlook 2010

Click the "New E-Mail" Button
Right Click > Customize Ribbon > Drop Down > Macros > Select "Project1.CategoriesButton" and add to a new group.
Rename and Add icons to the button as you wish!

Outlook conversation view and categories

The best way I've found to aggregate several inboxes is to use color categories, rules and Search folders. The short version is you set rules that label your incoming mail into color categories based on if you need to get them done today, tomorrow, by next week and in 30 days. Then you create Search folders that show all email under each color. Everyday, you just go through the email and then triage them. This blog post goes even further. . .

http://blogs.msdn.com/b/ianpal/archive/2008/06/03/email-task-and-time-management-with-pifem.aspx

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Outlook – In Outlook 2010, can you add “Categories” to the “New Email” Ribbon

For Outlook 2010

Outlook conversation view and categories

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