Question:
How can I make Outlook 2010 always select the oldest unread message in a conversation when expanding it?
Details:
Outlook 2010 inbox is configured to "Show as Conversations" (w/ "Always Expand Conversations" enabled). When a conversation has several unread messages and is not selected, only the most recent appears in my Inbox's list of messages by default (this is expected).
When I click on the conversation, it expands. The conversation's messages are sorted such that the most recent messages appear first/highest under the conversation and oldest messages appear last (this is to my liking).
But, when the conversation gets expanded, the most recent messages is selected and displayed in the Preview Pane, such that I'm viewing a message whose context is lost on me (b/c I haven't read all of the messages before it — this is not to my liking).
Best Answer
From the menu, View > View settings, then click 'Sort...', then select 'Conversation Index' from the dropbox and click 'Descending'.
Click OK, then OK again.