Windows – Microsoft update (MSU) does not find updates for other Microsoft products (e.g. Office) after MSU update

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This post relates to an earlier thread of mine to fix a problem with Microsoft Update (MSU) during which I had to re-install MSU under Windows 7, 64bit, SP1. I installed this Microsoft update to fix the problem.

However, in the process of fixing the problem I had also unchecked the setting "install updates for other Microsoft products" in the MSU setting, as is shown below in highlighted yellow [unfortunately in German, but the idea should be clear]. This screenshot is from the Office online help where it explains that the checkbox should be checked to find Office updates.

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However, I unchecked the box before installing the MSU update as an attempt to solve my original problem. I planned to check it again later.

To my suprise, the checkbox disappeared after the update and now MSU only searches for Windows updates. See screenshot after the MSU update: the checkbox disappeared.

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On the start page of MS update it can be seen that it only searches for Windows updates. See screenshot, first yellow highlight from top. [In German: "You receive updates for: Windows only"]

In the row below [second highlight from top] it says "Receive other updates for Microsoft products" and the link points to this somewhat oldish strange site at Microsoft, relating to Vista (!): http://www.update.microsoft.com/windowsupdate/v6/thanks.aspx?ln=de&&thankspage=5

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This all looks very strange to me. Could it be that this is a bug in the MSU update from November 2015?

I would be glad to get your help on this!

Edit: I found an old thread which discusses that when the link is opened in IE11 with compatibility view then it offers to install MS Update. Should I do this? it seems starnge to me given I just installed an MSU update dating Nov 2015? See screenshot. Plus this seems to be a VISTA help page. enter image description here

Best Answer

I found an answer to my own question. I am running Office 2010 ("version 14.x"). To enable updates again proceed as follows:

  1. Close all running Microsoft Office components.
  2. Open Regedit
  3. Go to HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Common\General
  4. Modify the "ShownFirstRunOptIn" value from 1 to 0
  5. Launch a Microsoft Office component, it will give you the option to download the updates, make sure you select it.
  6. Done. If you go back to "Windows Update", then "Change Settings", you will see the "Microsoft Update" and "Software notifications" sections are available again (until the Microsoft Update check box is unchecked again).

The key in step 4 might have slightly different names across office versions. In my source the key was called ShownOptIn under office version 12.

Following these steps also MSU shows the missing checkbox again and it finds all updates including updates for non-office products (e.g. Silverlight)

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