I have a client with a MacBook Pro running OS X Tiger. The rest of his network is all Microsoft software. I'm having trouble connecting the mail app to the Exchange Server. I've tried with another MacBook Pro and am experiencing the same problems, so it's possible the problem is serverside, or that there's something on the account setup on the mac that I'm getting wrong.
I've checked and doublechecked the credentials and server details, enabled POP on the server and tried to connect via that as well, but still no joy. Can anyone shed any light on this, or recommend some third party software that will sort this out?
Best Answer
I've never used it with POP, but why not enable IMAP instead? That surely worked for me. For OS X Leopard and earlier be sure NOT to select "Exchange" in Mail, but use IMAP. Up to Snow Leopard, Apple Mail does not support the Calendar and Contacts anyway, so using IMAP works just as well.
According to Mail 3.5 help:
So, using "Exchange" requires IMAP to have been enabled on the server. Using "Exchange" in Mail does solve some issues, but at a cost:
When IMAP has been enabled and the IMAP ports have been opened in the firewall, then in OS X Leopard:
To ensure the trash is not emptied automatically:
To make the Sent, Drafts and Trash work (this would not be needed when using "Exchange" rather than plain IMAP):
To ensure Windows users see your attachments:
Instead of IMAP one could also use fetchExc -- fetches mail with webDAV from MS Exchange 2000/2003 servers (see also How I Quit Fighting The Man). I never tried that, and don't know of any advantages. Snow Leopard is said to support Exchange for Mail, Address Book and iCal (but maybe only as of Exchange 2007), so upgrading may be money well spent.