Dell Monitor U2713HM will not display at 2560×1440 resolution on Windows 10

displayresolution

I have a Dell display monitor U2713HM and recently upgraded my Dell XPS desktop from Windows 7 to Windows 10. Under Windows 7 the monitor runs fine at 2560 * 1440 resolution and I can run the Display manager to change the screen layout without any problems. Under Windows 10 the resolution (default is 1024 * 768) and only the generic Windows driver is shown. The display manager will not run under Windows 10.

I checked the Dell website and they basically offer no resolution (a dedicated driver for Windows 10 is not forthcoming). I followed the steps they advised to check (Control Panel – Display Resolution – and then I find there is no option to set the monitor to its max resolution). I downloaded the driver from the Dell website for Windows 7 / 8 and installed it under Windows 10. Then tried to run this program. It recognises the display, but I cannot select any of the options presented. So I am stuck. Gone back to Windows 7.

Anyone has any suggestions?

Best Answer

The resolutions available tend to be dictated by your graphics driver not the drivers for your display if they have any particular special functions.

First you need to identify your Graphics Card (If any, you could be using integrated graphics) by visiting Device Manager (Right-Click the start button, Left-Click Device Manager) and then expanding Display Adapters.

Depending on the information there, you should be able to search for a Windows 10 driver for your graphics adapter. Install it and display settings should be able to have the full resolution set.

If you want a specific link to the driver you need, reply in a comment with the Display Adapter listed in Device Manager.

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