MacOS – How to remove Cox Cloud Drive icon from menu bar

macosmenu bar

Cox cable had a cloud storage system called Cloud Drive. They discontinued it several months ago. The icon is still in my menu bar. Their support services says they no longer support uninstalling it. (Can you believe it?!)

Anyone know how to get rid of it? (Would there be any other files on my Mac relating to it that I should delete, too?)

The icon appears for all log-ins, so it must be system-wide. It can't be removed with Command-Drag, and it doesn't appear in System Preferences > Users and Groups > Log-in Items. Searching for Cloud Drive on the computer doesn't yield any hits. I have tried to find files with that name in Library and System/Library to no avail: searching those folders for Cloud Drive or CloudDrive yield nothing, and I am not sure exactly where to look. I have tried the LaunchAgents and LaunchDaemon folders.

Sure would appreciate any help.

Cox Cloud Drive Icon

Best Answer

The first thing I would try for any third-party menu bar icon is holding down the command key while you click on and drag the icon totally away from the menu bar.

If this works and then you find it returns after a reboot, I would also check your Login Items at Apple > System Preferences > Users & Groups > Login Items.