MacOS – going wrong when Mountain Lion download does not start

macos

I purchased Mountain Lion on App Store and start downloading. It shows an icon the the task bar and a progress bar on the Mountain Lion logo.

But it just doesn't start download. It has been one hour since it started but the progress bar is still empty.

What is going wrong?

Best Answer

There are two things that come to mind:

The store is so busy that it's not sending the data to your computer to start the download.
The usual things have failed and you can jump start it by following some steps on troubleshooting an App Store download.

Here are the self help steps:

Mac App Store: How to resume interrupted downloads

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MacOS – How to do when “An error has occurred” when downloading Lion

I have sorted the issue. I just had to use a different router. The BT Business hub that I previously been using had a problem on it which prevented anything above 2GB do loose connection. This would explain other problems as well.

MacOS – How to check the download progress of Mountain Lion through the terminal

Sure - the storeagent uses a folder deep within /private/var/folders to hold the download progress.

On my Mac it's downloading to this folder below - yours may change, but you should be able to search for the com.apple.appstore using mdfind and use du or ls to see the file size grow.

/private/var/folders/tv/xyw2rpln7hq4gw2m0prg_src0000gn/C/com.apple.appstore/497799835

The App Store has a nicer wrapper on the progress with a time estimate, but with bc and other tools, you could do the same in a short shell script exercise.

If you can't locate your folder, this find command might be of use to narrow down your search....

sudo find /var/folders -type d -name com.apple.appstore -print

Best Answer

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