I'm trying to download the new Mac OS. When click install, the icon pops onto the dock and says Waiting…
After about 5 minutes, it disappears and in the purchased category of the Mac App Store, next to install it says:
An error has occurred
Why is this happening?
Edit:
Originally I could not even get the download bar in the purchased section until I reconfigured my router slightly(I'm using a BT Business Hub). I am now able to get the download bar. However, I still get "Waiting…" on the icon and after about 3 minutes, I receive the same error message:
An error has occurred
I still believe that it is a router problem and not the app stores' servers. Has another been able to fix this yet?
Here is a screenshot when I click the install button:
And here is a screenshot after about 2 minutes:
Best Answer
I have sorted the issue. I just had to use a different router. The BT Business hub that I previously been using had a problem on it which prevented anything above 2GB do loose connection. This would explain other problems as well.