MacOS – El Capitan Mail 9.0 won’t accept active accounts

emailmacosmail.app

(MacBook Air, mid 2013, new install on wiped drive of OS X 10.11 El Capitan)

According to "Internet Accounts" preferences, I have five active email accounts: iCloud, gmail, yahoo, americtech.net, and Comcast. I thought I had set up Mail.app, but found only two accounts were listed: iCloud and Comcast. When I attempt to add an account (any of the remaining three), I am asked for username and password, then informed that the account is already active. Mail.app has not crashed, just won't accept any other accounts. I have all five running on an iMac (Yosemite) and an iPad.

No apparent way of manually setting up the accounts; I'm thinking of visiting the Genius bar!

Best Answer

O.K. I have an update. I had checked the "hand-off" to another Mac in the General preferences. I unchecked it and now have two of the accounts added. Then, finally, I unchecked all the Google items in the Internet Accounts pane, turned off any device with Google anything, logged into Google from the Internet Accounts pane and mirabile dictu! gmail is now in place and downloading messages.

So: 1. Handoff is a nice feature, but it sure can mess up Mail. 2. Gmail is as quirky as many have claimed.

Thanks to bike for his answer.