MacOS – Apple Mail App :: “Erase Junk Mail” is greyed out
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I'm running OS X El Capitan, and have 3 Gmail accounts signed into it. For some reason, the Erase Junk Mail menu option is greyed out. How can I use this option?
Best Answer
Go to mail>preferences>junk mail>under when junk mail arrives make sure options #2 move it to the Junk mailbox is selected and this should fix your problem immediately.
Let me know if you need any help, this is what worked for me after I let my junk mail build up to over 600, which was killing me, I can understand you want it gone! Should look like this:
For the pop3 email accounts (if you've left the mail on the server), have you tried going to Settings > Accounts > Check mail from other accounts (using POP3): Add a POP3 mail account you own?
When I migrated my mail a couple of years ago I set up gmail in the apple mail client using iMAP, and manually dragged things into gmail. A combination of that and adding the POP3 accounts took care of my needs, but I wasn't moving 80,000 emails :)
The post linked below looks like it would work, but it'd require some local server administration, not sure if you're up for that.
Best Answer
Go to mail>preferences>junk mail>under
when junk mail arrives
make sure options #2move it to the Junk mailbox
is selected and this should fix your problem immediately.Let me know if you need any help, this is what worked for me after I let my junk mail build up to over 600, which was killing me, I can understand you want it gone! Should look like this: