This is a question that was asked on apple support community but did not find any answer. I am having exactly the same problem, I hope someone here can help.
In Mail -> Preferences -> Junk Mail, I have deselected "Enable junk mail filtering" … yet the "Junk" mailbox still appears in the left column, and various emails are still being directed to "Junk." (from apple support forum)
I don't care whether or not the "Junk" mailbox is visible; I just don't want Mail to direct any emails into the "Junk" folder. And, as I noted in my original inquiry, I already DID deselect "Enable Junk mail filtering."
So, to reiterate my original question: "How do I make emails stop getting directed into the Junk mailbox?" This was never a problem prior to Mavericks.
As in the question of the op on apple support, this seems to start happening since the Maverick update and occurs only with my gmail/IMAP account.
Any idea on how to effectively disable the Junk box of Mail and not have these emails deleted from the gmail server?
Best Answer
One at the time. Your web mail (the Google web site)
Use settings there to show or not the Spam folder in Google mail. Google (gmail) said: messages that have been in Spam more than 30 days will be automatically deleted!!
Now you can show or not on your Computer (by selecting or not the SHOW in IMAP)
On your computer: After you have disabled the show in IMAP in gmail settings, restart your computer's email (Mail.app) program, and the Spam/Junk Folder will be gone.
The next is in Disable the Junk mail filtering on your computer that is done here.
Remember the Gmail (web) will be still filtering according to your junk mail settings there.