MacBook – Devices cannot connect to the shared Wi-Fi

internet-sharingmacbook prowifi

I have a Late-2016 MacBook Pro without Touch Bar.

When I create a shared Wi-Fi network through System Preferences -> Sharing (while I have my machine connected to ethernet via a USB-C adaptor), no device can connect.

The network is configured with WPA-2 personal security (just a password, though I have also tried with no security and end up with the same result).

When I try to connect with security enabled, my iPhone always says incorrect password (though I've confirmed the password is correct). When I try to connect without any security, my iPhone just says unable to connect. I have had colleagues try with their phones and computers with the same results.

Any recommendations?

Best Answer

Head to the Genius Bar and show them. If they deem it to be a hardware issue they may replace the defective board.