Microsoft Outlook on the Mac App Store requires an Office 365 subscription. There is supposed to be an option to subscribe using an in app purchase – I want to use this option.
However, the darn thing never gives me any option to do so. I initially tried to activate using an old account, but that account does not have an Office 365 subscription.
I have tried in vain to remove every trace of Outlook and start over – I've removed the keychain entry for "Office," and removed more or less everything with "Microsoft" in the name in ~/Library (including the obvious stuff in ~/Library/Containers, /Library, and /System/Library. I've removed the application from /Applications as well, emptied the trash, and rebooted.
I have tried clicking "Stay Offline," to open outlook, and then open its list of accounts – there are none. I have also tried using outlooks profile tool to remove the existing profile, to no effect.
But once I install the app from the Mac App Store, the blasted account is still listed. I do not have any other office applications installed.
So, how can I either (a) reset outlook completely so it doesn't show this account (and thus hopefully gives me the option to use an in-app purchase to subscribe, or (b) force outlook to activate using an in-app purchase?
Best Answer
For any future readers, the Mac app store version of Outlook simply does not work the way I expected. You will not be given the option to subscribe using an in-app purchase until after you have created or logged in with a Microsoft account.
Once you have logged in with a Microsoft account, then will you have the option to subscribe using an in-app purchase.