Mac – Can’t install Apple app updates on a new Mac mini

mac-appstore

I just got a new Mac mini and I'm trying to update Apple apps as requested, e.g. Pages, Numbers etc. App store asks me to sign in to iCloud which is fine, then gives me 2 messages:

  • Your request is temporarily unable to be processed.

followed swiftly by

  • Could not assign applications to your account.

Any thoughts on how to resolve these issues?

Best Answer

From this Apple Discussion:

This message is basically directly related to the payment method that is linked to your Apple ID. This message will appear if you have an unpaid balance on your account or the payment method itself is invalid (for any reason).

To fix this you need to provide a payment method or chose “none”. If there is a payment due or if family sharing is enabled you won’t be able to choose “none”.

How to change your payment:

From this Support article:

Go to Settings > [your name] > iTunes & App Store.

Tap your Apple ID, then tap View Apple ID. You might be asked to sign in.

Tap Payment Information, then change or remove your information. To remove the payment method, select None. Get help if you don't see None or can't select it. Learn more about what payment methods are available in your country or region.

Make sure that your name and billing address exactly match the information on file with your financial institution, then tap Done.

If you can't choose None when you edit your Apple ID payment information - Apple Support

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