I would like to restore my iPhone from a backup that is not listed in iTunes. How can I do that? The backup file is saved on my computer hard drive. Thx.
IPhone – the process for restoring iPhone from a backup that is NOT in iTunes
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Had the same issue with my 4S, and it was fine before. Found the solution here: http://support.apple.com/kb/TS2529?viewlocale=en_US&locale=en_US
Basically had to copy my last backup to my homepage (drag/drop), delete the old backups (drag to trash), and then Sync and backup worked fine in iTunes.
Apologies - to get the picture in, I need to 'answer' rather than comment...
I'm really not certain whether it's because you're on an old version, or that your machine can see no backup, but I get a totally different Backup section
I'm not sure I can contribute further, sorry - because I don't remember how iTunes 10 looked & I'm on iOS 7 myself.
There is the possibility that Apple has essentially locked out iOS 5 now - but please don't take my word for it; I've seen posts about it but have no authoritative answer.
(Please don't -1 me for this 'non-answer', folks ;-)
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Best Answer
Is the backup folder in the right location on the hard drive? iTunes only lists backups in the MobileSync/Backup folder. If you need to move the folder there, here's instructions for Mac and Windows for getting to that folder: https://deciphertools.com/blog/where-are-iphone-backups/
If it's in the right place, let's make sure it's not a version issue. iTunes won't show backups as a restore choice if they are incompatible with the version of iOS you're restoring to.
If you see the backup listed in Devices, iTunes recognizes the backup, and the issue is that the device you're restoring to is running a lower version of iOS than the device that made the backup.