I dropped my iPhone 6 and the screen is a goner. I ordered a replacement but it requires that I mail my broken phone to them after. The thing is is that my phone still works, I can hear my phone receive texts and notifications, but the touch screen is not responsive. Another big thing is that I am unable to connect to iTunes on it as well. Every time I connect it, it continuously connects and disconnects. Is there a way to reset my phone to its factory settings without a working screen and without iTunes? I really do not want to send in my phone with all my personal information and apps on it.
IPhone – How to reset iPhone to factory settings
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Best Answer
Is it signed in to Find My iPhone? If so you can go to http://icloud.com, select your phone and click erase iPhone.