I deleted Music and Video from my Iphone 5, 8.1.2; But whenever I hook it up to the PC it still shows the deleted files as ghost datas under "On my device", furthermore Itunes says that my device has 6.05gb free space but my Iphone says 8.00gb free space. What is wrong with this? Thank you for the help.
IPhone – Deleted Files from the IPhone still shows up when I hook the phone to Itunes
deletingiphoneitunes
Related Solutions
Note: This is all done on a Mac. Just look up the PC equivalent of the following steps if required.
How to recover past information:
Option 1 - Restore iPhone 4 directly from old computer:
- Connect iPhone 4 to old computer, open iTunes, put the iPhone in DFU mode, (while holding alt/option key) select Restore after iTunes has detected the iPhone 4 in recovery mode, and select the most recent backup of that iPhone 4.
Option 2 - Copy iPhone 4 backup from old computer, and place on new computer to recover:
On the old computer, go to ~/Library/Application Support/MobileSync/Backup, and copy the most recent backup of the iPhone 4 and transfer it to the new computer.
Connect iPhone 4 to old computer, open iTunes, put the iPhone in DFU mode, (while holding alt/option key) select Restore after iTunes has detected the iPhone 4 in recovery mode, and select the most recent backup of that iPhone 4.
How to create the ability to sync all purchased/future purchases of music and apps:
Open iTunes.
Sign out any pre-existing AppleID/iTunes Account once iTunes loads.
Sign into desired account of individual (your relative's I'm assuming).
In iTunes, select Store -> Authorize This Computer...
Rejoice!
Have your relative use iCloud for backup to make life easier in the future.
Let me know if you have any more questions, or need any futher explanation. Enjoy!
You will need to use the manually manage music and videos option - otherwise, as you've already experienced, a sync will restore the deleted music to your device.
Steps for doing this are available at this Apple Support KB:
- Connect the device to your computer.
- Open iTunes.
- Select iPhone, iPad, or iPod in the
Deviceslist.- Click the
Summarytab and select "Manually manage music and videos".- Click Apply.
- Even when you have enabled manual management, you can still sync some content automatically. Select any content tab, such as Video, to enable automatic syncing for that type of content.
Another KB shows how to use this option to sync music for an iDevice with multiple computers. It also shows a picture of the screen that you'd see:
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Best Answer
I think the best solution might be to factory reset your iPhone. You can use this link for further guidance on this topic: Use iTunes to restore your iOS device to factory settings. :)