IPhone – Getting error -1426 when trying to transfer files from iPhone via iTunes File Sharing

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I'm getting error -1426 when trying to transfer files from iPhone via iTunes File Sharing. I'm on iOS 12.4 and macOS 10.14.6. iPhone is XS Max 256GB and Mac is MacBook Pro (Retina, 15-inch, Mid 2015) 16GB RAM, 256GB SSD (APFS Encrypted).

It's a 1.8GB audio file. I have 22GB free space on the Mac.

Console shows this error when it happens:

error   17:38:08.029393 -0700   iTunes  AFC OpenFile failed (0xE8004001) for "<private>" for mode 1 with connection 0x7ff3b4156e00

Disk utility gives no errors on the main volume.

Best Answer

I don't recall ever seeing that specific error code with iTunes before.

However, when it comes to the other 14xx* error codes I've seen, the fix is usually doing one of the following:

  • Restart your Mac (or PC) and change the USB port you're using
  • Restart your Mac (or PC) and change the USB cable you're using

If neither of these works, reinstalling iTunes may resolve the issue.

Another option worth trying is to download and install iTunes 12.6.3 (this can be installed alongside newer versions of iTunes).

Refer to Deploy apps in a business environment with iTunes on Apple's website for further information and download links.

Let me know if none of the above works.

* More specifically, error codes 1413, 1415, 1417, 1418 and 1428.

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