IPad – Why does restoring iPad not restore e-mail? Best way to fix

ipadmail.apprestore

iPad Air 2 was stolen.

Six days later, iPad Pro arrived as replacement.

iTunes restore from local backup. Makes me pick a new security code instead of restoring that.

Also, I open mail and NONE of the accounts I had before are there, but there are three (only) messages in a generic inbox from two of those accounts. And they are three weeks old; lots of messages came in since.

Why is this, and is there an easy fix?

Best Answer

I am assuming you made a non-encrypted Backup on iTunes, since you had to make a new code.

The Apple KB article About backups for iOS devices states:

From your Mac or PC, you can make a backup of your device in iTunes. Syncing your device with your computer isn't the same as making a backup. An iTunes backup includes nearly all of your device's data and settings. An iTunes backup doesn't include:

  • Content from the iTunes and App Stores, or PDFs downloaded directly to iBooks (You can back up this content using Transfer Purchases in iTunes.)
  • Content synced from iTunes, like imported MP3s or CDs, videos, books, and photos
  • Photos already stored in the cloud, like My Photo Stream, and iCloud Photo Library
  • Touch ID settings
  • Apple Pay information and settings
  • Activity, Health, and Keychain data (To back up this content, you'll need to use Encrypted Backup in iTunes.)

I marked the points you are probably concerned about (your personal executive summary) :)
I am sorry to say you have to add them again from my perspective.

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