IOS – iPad Air won’t play videos in YouTube app

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My iPad air suddenly stopped playing YouTube videos. Everything loads fine in the YouTube app and in Safari except videos. I can see my subscription list and recommended videos and I can also search and get results fast. But now just three days ago both stopped playing. I'm running iOS 10. I updated several weeks when iOS 10 just came out, but this is the first time anything is happening to youtube so I assume it's not the update.

Everything loads but once I click a video, all I see is the rotating circle that means the video is loading. It doesn't load and the gray bar that usually shows how much is loaded does not progress at all.

I've turned off my iPad, reset it, closed all tabs, deleted the app and reinstalled it twice, tried it in the browser, reset the wifi, connected to different networks, cleared the youtube cache and cookies, and updated the youtube app.

Videos from other sites like dailymotion and Vimeo or Facebook all play just fine and have no problem loading. Netflix also works fine, it's only YouTube that is having this problem.

I've looked at a ton of tricks and such trying to fix it and tried all the ones I could find on my own, but none of them are recent. I'm willing to try just about anything at this point.

Best Answer

Try a reset: Simultaneously hold down the Home and On buttons until the iPad shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the iPad back on using the On button. In some cases it also helps to double click the Home button and close all apps from the tray before doing the reset. It's worked for me