a friend of mine has an iPhone 3GS and is swtiching to an iPhone 4S.
Now, she's tried to backup all her WhatsApp chats using the WhatsApp backup, but it gets stuck. So I'm thinking whether iTunes backup may do that too.
I know iTunes backups everything on your iPhone, so if those chats are on her iPhone it should work, isn't it?
So should I connect the iPhone to a PC/Mac and start an iTunes backup? Would that work to get the chats back when I'll restore the backup in the 'new' iPhone?
Best Answer
When WhatsApp backup to iCloud gets stuck
It's a 'bit late' but I recently experienced a similar problem to the one above, date June 2016. For people like me who - for some reason - still have to change their iPhone 4 to 6s in 2017, you can bump into the problem that Whatsapp gets stuck while backing up on iCloud. It took me a while but I solved it eventually with the following steps:
iPhone 4 (iOs 7) has a problem with updated iCloud (Drive) but via this bypass you can do the trick.