IOS – How to know what’s the iphone 4s carrier using IMEI

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I have an iphone 4s ios 6.1.3 my cousin bought it from U.S.A or so he says. He says the carrier is Verizon CDMA. However in the settings I see carrier: virgin 14.0

I am outside the USA so i need a sim unlock, I contacted virgin USA, they said that the IMEI is not registered in the system, i need to contact apple they will unlock it.

I contacted apple USA on the phone, they said they don't unlock phones, they only help with hardware issues, I need to contact virgin to unlock it!

I contacted a local apple store, I asked them how to know whats my carrier? They said virgin 14.0 is nothing, not important, it doesn't mean that my iphone is virgin
I gave them the IMEI and they are trying to see if it can be unlocked.

I have some questions:

  • How to know what's the carrier using IMEI? My IMEI is 99 000266 076389 5 I tried to use an online IMEI checker, it only says service expired
  • How to know in which country it was registered? As you know virgin and other carriers are available in many countries, I want to know what support team I should contact.
  • Since the phone seems to be locked to the carrier, is there a way to know what's the iphone phone number was using IMEI?

Best Answer

Apple can't unlock your phone. That sort of thing is about carrier networks and it can only be unlocked by the carrier that the device is locked to.