I’m currently running iOS 13. When trying to update to iOS 13.1, I get the following error after opening the software update screen:
I’m using an iPhone XS Max. I’ve tried the following without success:
- Restarting the phone
- Force restarting the phone
- Being on WiFi or cellular
- Resetting the network settings
- Contacting Apple Support via the app (the suggested solution was a force restart)
I’ve never encountered this error before, even when I updated to iOS 13 (or even 12) right at the launch time, so I’m suspecting it’s not related to the amount of traffic for a mostly minor update. I’ve also been experiencing this error almost continuously for about 24 hours.
Unfortunately I don’t have access to a computer with iTunes running to attempt the update with.
Has anybody else experienced this error and is there a solution?
Best Answer
You have done everything that you can do from your iPhone. The solution for you at the moment is to use iTunes from your Mac/PC if you really want to have iOS 13.1.
I got the same issue and with iTunes, I was able to fix it. Sorry, at the moment with my knowledge those basic solutions from the phone don't work and didn't help me. I would love to hear if anyone has fixed via iPhone only.