IOS – Could not update to iOS 11 because ‘an error occurred installing’

iosiphonesoftware-update

Been trying this for more than 10 times already. Both from iTunes from my laptop and my phone. What should I do? Been doing the usual restart but still that still shows up.

iPhone 5s

Best Answer

This happened when there is not enough space.

Before trying to reinstall you need to delete the old update.

To do this go to Settings -> General -> Storage & iCloud Storage -> Manage Storage.

Then look for the update and delete it:

image

Then try to install the update using iTunes:

Open iTunes and select your device from the left panel

Click on Summary, then click Check for Update

Click Download and Update

When asked, enter your passcode

itunes