IOS – Can not get the phone to accept a password

apple-idicloudios

My 5s is driving me crazy. I can not open Apple of iCloud because it always rejects my password. I'll go to Apple or icloud via my computer and change it, and then try opening it a few times. Always works OK. BUT, then I try to open it with the phone – and it is rejected for incorrect password.

Best Answer

Usually two things cause this (or more precisely, one of the two):

  • corrupt keychain items or corrupt software install
  • wrong date/time on the iOS device

The date/time is far easier to fix, so ensure the clock is accurate within a minute of reality / the PC that's working.

Corruption is harder, so try powering off the device and back on, then try a backup and reset all settings. If that doesn't work, then a restore is next. Once you have a working sign in, you can erase again and then restore the backup or just reload the things you need and forget the backup eventually.