Images are “Faded” Emailed from Outlook 2011 for Mac

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I have a rather odd issue. I'm running in a Mac/PC environment at work. When I email an image (JPG or PNG) to someone from Outlook 2011 Mac and they open in Outlook for PC (2010), the picture always ends up "washed out" or "faded."

This even occurs on the image signature I designed. Any ideas on what's causing this and how to resolve it? I'd rather not pop into Parallels every time I need to send an email.

Thanks!

Best Answer

I've been trying to figure this out at work and here is what I've learned.

Some PCs are prone to see a faded image when others don't, so be sure to test on a number of PCs (try to find the weakest link).

When a Mac user copies a PNG and paste it into his email signature or the body of an email, this error occurs.

I have to send out a company wide email signature, so here's what we do.

Have a PC user draft the email signature, placing the actual JPEG images. When that email is sent out, a Mac user can copy and paste it and it should work.