AirPort Extreme not accepting ISP cable modem DHCP

airportNetwork

I've just recently changed the ISP and now have a cable modem, which only has one LAN port. Connecting here requires to use DHCP to get an IP address. Connecting my laptop works just fine and I get an IP immediately.

When I connect my AirPort Extreme to this port instead (with the intension to get the IP address assigned to it), while configuring it to share this public IP, it will not get an IP from the cable modem. It stays on 169.xxx.xxx.xxx and nothing happens. I have tried many different settings to just see if the router can get an IP from the cable modem using DHCP. No success.

Internally over wireless I can connect all my devices and they get IPs assigned by the AirPort Extreme DHCP, so this works fine.

At this point I don't know what might be the problem, but my guess is that the AirPort Extreme has some problem. I googled a bit, but found nothing that would solve this, so I thought someone might know here.

Thanks in advance!

Best Answer

Many cable modems will only provide DHCP for a small number of hosts, possibly only one. Resetting the modem by unplugging its power supply should let it forget what hosts it has provided IP addresses for, so you can start over.