I bought a WD HD on Amazon used because I wanted one that was exactly like another that I hosed.
I can't do anything with the HD.
The drive is definitely /dev/sdb, but it also mounts /dev/sr0
~$ lsblk
NAME MAJ:MIN RM SIZE RO TYPE MOUNTPOINT
sda 8:0 0 698.7G 0 disk
├─sda1 8:1 0 300M 0 part /boot/efi
├─sda2 8:2 0 900M 0 part
├─sda3 8:3 0 128M 0 part
├─sda4 8:4 0 343.1G 0 part
├─sda5 8:5 0 314.4G 0 part /
├─sda6 8:6 0 19.5G 0 part [SWAP]
├─sda7 8:7 0 350M 0 part
└─sda8 8:8 0 20G 0 part
sdb 8:16 0 2.7T 0 disk
sr0 11:0 1 30M 0 rom
fdisk
Trying to use fdisk on either device (partition?) gives me the same error
$ sudo fdisk /dev/sdb
Welcome to fdisk (util-linux 2.27.1).
Changes will remain in memory only, until you decide to write them.
Be careful before using the write command.
fdisk: cannot open /dev/sdb: Input/output error
dd
Even dd won't write zeros to the devices
$ sudo dd if=/dev/zero count=1 of=/dev/sdb
dd: writing to '/dev/sdb': Input/output error
1+0 records in
0+0 records out
0 bytes copied, 0.0011181 s, 0.0 kB/s
$ sudo dd if=/dev/zero count=1 of=/dev/sr0
dd: failed to open '/dev/sr0': Read-only file system
wipefs and cfdisk
I tried using wipefs and cfdisk, without any success:
$ sudo cfdisk /dev/sdb
cfdisk: cannot open /dev/sdb: Input/output error
$ sudo cfdisk /dev/sr0
cfdisk: cannot open /dev/sr0: Read-only file system
$ sudo wipefs /dev/sr0
offset type
----------------------------------------------------------------
0x0 mac [partition table]
0x8001 udf [filesystem]
LABEL: WD Unlocker
UUID: 50EB4C87
$ sudo wipefs -a /dev/sr0
wipefs: error: /dev/sr0: probing initialization failed: Device or resource busy
$ sudo wipefs -a /dev/sr0
wipefs: error: /dev/sr0: probing initialization failed: Device or resource busy
$ sudo wipefs --all -f /dev/sr0
wipefs: error: /dev/sr0: probing initialization failed: Read-only file system
gdisk
I tried using gdisk, which I think says that the disk is working, with the v command.
$ sudo gdisk /dev/sdb
GPT fdisk (gdisk) version 1.0.1
Warning! Read error 5; strange behavior now likely!
Warning! Read error 5; strange behavior now likely!
Partition table scan:
MBR: not present
BSD: not present
APM: not present
GPT: not present
Creating new GPT entries.
Command (? for help): v
No problems found. 732558325 free sectors (2.7 TiB) available in 1
segments, the largest of which is 732558325 (2.7 TiB) in size.
Command (? for help): d
No partitions
Command (? for help): o
This option deletes all partitions and creates a new protective MBR.
Proceed? (Y/N): Y
Command (? for help): w
Final checks complete. About to write GPT data. THIS WILL OVERWRITE EXISTING
PARTITIONS!!
Do you want to proceed? (Y/N): Y
OK; writing new GUID partition table (GPT) to /dev/sdb.
Warning: The kernel is still using the old partition table.
The new table will be used at the next reboot or after you
run partprobe(8) or kpartx(8)
The operation has completed successfully.
I rebooted and nothing was different, so I tried gdisk on the other device.
$ sudo gdisk /dev/sr0
GPT fdisk (gdisk) version 1.0.1
NOTE: Write test failed with error number 30. It will be impossible to save
changes to this disk's partition table!
Partition table scan:
MBR: not present
BSD: not present
APM: present
GPT: not present
*******************************************************************
This disk appears to contain an Apple-format (APM) partition table!
It will be destroyed if you continue!
*******************************************************************
Creating new GPT entries.
Command (? for help): o
This option deletes all partitions and creates a new protective MBR.
Proceed? (Y/N): Y
Command (? for help): w
Final checks complete. About to write GPT data. THIS WILL OVERWRITE EXISTING
PARTITIONS!!
Do you want to proceed? (Y/N): U
Your option? (Y/N): Y
OK; writing new GUID partition table (GPT) to /dev/sr0.
Unable to open device '/dev/sr0' for writing! Errno is 30! Aborting write!
Command (? for help): v
No problems found. 15341 free sectors (30.0 MiB) available in 1
segments, the largest of which is 15341 (30.0 MiB) in size.
Long shot password reset attempt with WD-Decrypte
I also tried using what I thought would let me reset the password, if there there is one.
https://github.com/SofianeHamlaoui/WD-Decrypte
I didn't clone the repo, I just copied the python script and ran the following:
$ vi cookpw.py ## copy paste from the github repo
$ chmod u+x cookpw.py
$ ./cookpw.py passwd >password.bin
$ sg_raw -s 40 -i password.bin /dev/sdb c1 e1 00 00 00 00 00 00 28 00
/dev/sdb: Permission denied
$ sudo sg_raw -s 40 -i password.bin /dev/sdb c1 e1 00 00 00 00 00 00 28 00
SCSI Status: Check Condition
Sense Information:
Fixed format, current; Sense key: Illegal Request
Additional sense: Authentication failed
$ stat password.bin
File: 'password.bin'
Size: 40 Blocks: 8 IO Block: 4096 regular file
Device: 805h/2053d Inode: 15205314 Links: 1
Access: (0664/-rw-rw-r--) Uid: ( 1001/ xxxx) Gid: ( 1002/ gene)
Access: 2020-08-14 01:03:29.395345709 -0500
Modify: 2020-08-14 01:02:38.939618244 -0500
Change: 2020-08-14 01:02:38.939618244 -0500
Birth: -
$ sudo sg_raw -s 40 -i password.bin /dev/sdb c1 e1 00 00 00 00 00 00 28 00
SCSI Status: Check Condition
Sense Information:
Fixed format, current; Sense key: Not Ready
Additional sense: Logical unit is in process of becoming ready
$ sudo sg_raw -s 40 -i password.bin /dev/sdb c1 e1 00 00 00 00 00 00 28 00
SCSI Status: Check Condition
Sense Information:
Fixed format, current; Sense key: Illegal Request
Additional sense: Authentication failed
Hard drive model
This is the hard drive I ordered:
WD My Book 3TB External Hard Drive Storage USB 3.0 File Backup and Storage
Model Number: WDBACW0030HBK-NESN
File structure and GUI disk management tools in Windows and Linux
When I load it in disk managers (Windows or Ubuntu), everything useful is grayed out. I can't check the smart status, format, there is no drive letter.
The drive does appear in the Linux file browser, and I can see some default files, and copy them out.
$ tree /media/gene/WD\ Unlocker/
/media/gene/WD Unlocker/
├── autorun.inf
├── Extras
│ └── VCDVersion.xml
├── Unlock.exe
├── WD Quick Formatter.exe
└── WD SmartWare
├── Locale
│ ├── cs_CZ.lproj
│ │ ├── CSS
│ │ │ └── WDSmartWareHelp.css
│ │ ├── EULA.html
│ │ ├── EX_UNLK0.html
│ │ ├── EX_UNLK1B.html
│ │ ├── EX_UNLK1.html
│ │ ├── EX_UNLK3.html
│ │ ├── localizable.strings
│ │ ├── UNLK2.html
│ │ └── VCDF.html
│ ├── de_DE.lproj
... (lots of languages)...
│ │ └── VCDF.html
│ └── zh_TW.lproj
│ ├── CSS
│ │ └── WDSmartWareHelp.css
│ ├── EULA.html
│ ├── EX_UNLK0.html
│ ├── EX_UNLK1B.html
│ ├── EX_UNLK1.html
│ ├── EX_UNLK3.html
│ ├── localizable.strings
│ ├── UNLK2.html
│ └── VCDF.html
└── SmartWare_CD.ico
Conclusion
I thought this would be pretty easy to format, but I'm at my wit's end. Any ideas?
EDIT Aug 14, 2020:
I added some headers and punctuation to make the question easier to navigate and am adding the following documentation:
DMSG OUTPUT
EDIT: UNFILTERED DMSG BELOW
When I checked dmsg last night I thought that the "callbacks suppressed" numbers were higher; in the 50's. I have no idea what anything in dmsg means, but the callback part looked strange so I googled it (and still have no idea what it means).
$ dmesg | grep -i scsi
[ 0.304565] SCSI subsystem initialized
[ 1.212532] Block layer SCSI generic (bsg) driver version 0.4 loaded (major 249)
[ 1.414640] scsi host0: ahci
[ 1.414791] scsi host1: ahci
[ 1.414941] scsi host2: ahci
[ 1.415069] scsi host3: ahci
[ 1.764038] scsi 0:0:0:0: Direct-Access ATA TOSHIBA MQ01ABD0 2J PQ: 0 ANSI: 5
[ 1.764616] sd 0:0:0:0: Attached scsi generic sg0 type 0
[ 1.877339] sd 0:0:0:0: [sda] Attached SCSI disk
[ 133.590618] scsi host4: usb-storage 2-2:1.0
[ 134.589496] scsi 4:0:0:0: Direct-Access WD My Book 1170 1042 PQ: 0 ANSI: 6
[ 134.590008] scsi 4:0:0:1: CD-ROM WD Virtual CD 1170 1042 PQ: 0 ANSI: 6
[ 134.591206] scsi 4:0:0:2: Enclosure WD SES Device 1042 PQ: 0 ANSI: 6
[ 134.592861] sd 4:0:0:0: Attached scsi generic sg1 type 0
[ 134.594305] sr 4:0:0:1: [sr0] scsi3-mmc drive: 51x/51x caddy
[ 134.594664] sr 4:0:0:1: Attached scsi CD-ROM sr0
[ 134.594971] sr 4:0:0:1: Attached scsi generic sg2 type 5
[ 134.595493] scsi 4:0:0:2: Attached scsi generic sg3 type 13
[ 141.554025] scsi 4:0:0:2: Wrong diagnostic page; asked for 1 got 0
[ 141.554033] scsi 4:0:0:2: Failed to get diagnostic page 0xffffffea
[ 141.554038] scsi 4:0:0:2: Failed to bind enclosure -19
[ 143.664433] sd 4:0:0:0: [sdb] Attached SCSI disk
[ 232.696987] scsi_io_completion: 6 callbacks suppressed
[ 347.602357] scsi_io_completion: 8 callbacks suppressed
[ 363.163922] scsi_io_completion: 7 callbacks suppressed
[ 668.971338] scsi_io_completion: 8 callbacks suppressed
SMART monitoring
Using smartctl on /dev/sdb doesn't work, I needed to add the -d option.
However, this was interesting:
$ sudo smartctl -a -T verypermissive /dev/sdb
smartctl 6.5 2016-01-24 r4214 [x86_64-linux-4.4.0-184-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org
/dev/sdb: Unknown USB bridge [0x1058:0x1170 (0x1042)]
Please specify device type with the -d option.
Use smartctl -h to get a usage summary
I feel like I've seen this USB bridge error before, but I did switch cables in case it was a physical cable issue (it wasn't).
After some research I added the -d scsi option and I get this:
$ sudo smartctl -a -d scsi -T verypermissive /dev/sdb
smartctl 6.5 2016-01-24 r4214 [x86_64-linux-4.4.0-184-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION ===
Vendor: WD
Product: My Book 1170
Revision: 1042
Compliance: SPC-4
User Capacity: 3,000,558,944,256 bytes [3.00 TB]
Logical block size: 4096 bytes
Form Factor: 3.5 inches
Serial number: WCC1T0867040
Device type: disk
Local Time is: Fri Aug 14 09:19:09 2020 CDT
device Test Unit Ready [unknown error (unexpected sense key)]
SMART support is: Unavailable - device lacks SMART capability.
=== START OF READ SMART DATA SECTION ===
Error Counter logging not supported
No self-tests have been logged
The smartctl command on /dev/sr0 doesn't need the scsi specification, who knows why?
$ sudo smartctl -a -T verypermissive /dev/sr0
smartctl 6.5 2016-01-24 r4214 [x86_64-linux-4.4.0-184-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION ===
Vendor: WD
Product: Virtual CD 1170
Revision: 1042
Compliance: SPC-4
User Capacity: 31,457,280 bytes [31.4 MB]
Logical block size: 2048 bytes
Serial number: WCC1T0867040
Device type: CD/DVD
Local Time is: Fri Aug 14 09:19:36 2020 CDT
SMART support is: Unavailable - device lacks SMART capability.
=== START OF READ SMART DATA SECTION ===
Error Counter logging not supported
Device does not support Self Test logging
I think these results say that the disk is present, but there is no logging? Do I need to turn on smartctl?
I noticed this in the documentation:
smartctl --smart=on --offlineauto=on --saveauto=on /dev/sda
Enable SMART on drive /dev/sda, enable automatic offline testing every four hours, and enable autosaving of SMART Attributes. This is a good start-up line for your system´s init files. You can
issue this command on a running system.
READ ONLY – hdparm and physical drive
I neglected to mention that one of the first things I did was issue these commands:
$ sudo hdparm -r0 /dev/sdb
/dev/sdb:
setting readonly to 0 (off)
readonly = 0 (off)
$ sudo hdparm -r0 /dev/sr0
/dev/sr0:
setting readonly to 0 (off)
readonly = 0 (off)
This did nothing to resolve the read only status.
Also, there is no lock switch anywhere on the hard drive, and I've pressed the power button several times over the past couple of weeks since getting the drive.
Edit Aug 14, 2020 (2)
After reattaching the hard drive these are my messages:
[29847.050551] usb 2-2: USB disconnect, device number 2
[29851.566835] usb 2-2: new SuperSpeed USB device number 3 using xhci_hcd
[29851.583422] usb 2-2: New USB device found, idVendor=1058, idProduct=1170
[29851.583426] usb 2-2: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[29851.583430] usb 2-2: Product: My Book 1170
[29851.583433] usb 2-2: Manufacturer: Western Digital
[29851.583435] usb 2-2: SerialNumber: 574343315430383637303430
[29851.584159] usb-storage 2-2:1.0: USB Mass Storage device detected
[29851.584269] scsi host5: usb-storage 2-2:1.0
[29852.583294] scsi 5:0:0:0: Direct-Access WD My Book 1170 1042 PQ: 0 ANSI: 6
[29852.583557] scsi 5:0:0:1: CD-ROM WD Virtual CD 1170 1042 PQ: 0 ANSI: 6
[29852.584436] scsi 5:0:0:2: Enclosure WD SES Device 1042 PQ: 0 ANSI: 6
[29852.586165] sd 5:0:0:0: Attached scsi generic sg1 type 0
[29852.587224] sd 5:0:0:0: [sdb] Spinning up disk...
[29852.587638] sr 5:0:0:1: [sr0] scsi3-mmc drive: 51x/51x caddy
[29852.589827] sr 5:0:0:1: Attached scsi CD-ROM sr0
[29852.590297] sr 5:0:0:1: Attached scsi generic sg2 type 5
[29852.592576] ses 5:0:0:2: Attached Enclosure device
[29852.592932] ses 5:0:0:2: Attached scsi generic sg3 type 13
[29852.593612] ses 5:0:0:2: Wrong diagnostic page; asked for 1 got 0
[29852.593627] ses 5:0:0:2: Failed to get diagnostic page 0xffffffea
[29852.593638] ses 5:0:0:2: Failed to bind enclosure -19
[29853.590968] ..not responding...
[29861.407668] sd 5:0:0:0: [sdb] 732558336 4096-byte logical blocks: (3.00 TB/2.73 TiB)
[29861.429631] sd 5:0:0:0: [sdb] Write Protect is off
[29861.429639] sd 5:0:0:0: [sdb] Mode Sense: 53 00 10 08
[29861.447321] sd 5:0:0:0: [sdb] No Caching mode page found
[29861.447326] sd 5:0:0:0: [sdb] Assuming drive cache: write through
[29861.507569] sd 5:0:0:0: [sdb] Unit Not Ready
[29861.507576] sd 5:0:0:0: [sdb] Sense Key : Data Protect [current]
[29861.507581] sd 5:0:0:0: [sdb] Add. Sense: Logical unit access not authorized
[29861.596816] scsi_io_completion: 7 callbacks suppressed
[29861.596824] sd 5:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[29861.596828] sd 5:0:0:0: [sdb] tag#0 Sense Key : Data Protect [current]
[29861.596833] sd 5:0:0:0: [sdb] tag#0 Add. Sense: Logical unit access not authorized
[29861.596837] sd 5:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 00 00 00 00 00 00 01 00
[29861.596840] blk_update_request: 7 callbacks suppressed
[29861.596842] blk_update_request: critical target error, dev sdb, sector 0
[29861.596845] buffer_io_error: 4 callbacks suppressed
[29861.596848] Buffer I/O error on dev sdb, logical block 0, async page read
[29861.618633] sd 5:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[29861.618639] sd 5:0:0:0: [sdb] tag#0 Sense Key : Data Protect [current]
[29861.618644] sd 5:0:0:0: [sdb] tag#0 Add. Sense: Logical unit access not authorized
[29861.618648] sd 5:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 00 00 00 00 00 00 01 00
[29861.618651] blk_update_request: critical target error, dev sdb, sector 0
[29861.618654] Buffer I/O error on dev sdb, logical block 0, async page read
[29861.632833] sd 5:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[29861.632839] sd 5:0:0:0: [sdb] tag#0 Sense Key : Data Protect [current]
[29861.632844] sd 5:0:0:0: [sdb] tag#0 Add. Sense: Logical unit access not authorized
[29861.632848] sd 5:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 00 00 00 00 00 00 01 00
[29861.632851] blk_update_request: critical target error, dev sdb, sector 0
[29861.632854] Buffer I/O error on dev sdb, logical block 0, async page read
[29861.632872] ldm_validate_partition_table(): Disk read failed.
[29861.651594] sd 5:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[29861.651599] sd 5:0:0:0: [sdb] tag#0 Sense Key : Data Protect [current]
[29861.651604] sd 5:0:0:0: [sdb] tag#0 Add. Sense: Logical unit access not authorized
[29861.651608] sd 5:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 00 00 00 00 00 00 01 00
[29861.651610] blk_update_request: critical target error, dev sdb, sector 0
[29861.651613] Buffer I/O error on dev sdb, logical block 0, async page read
[29861.673907] sd 5:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[29861.673914] sd 5:0:0:0: [sdb] tag#0 Sense Key : Data Protect [current]
[29861.673919] sd 5:0:0:0: [sdb] tag#0 Add. Sense: Logical unit access not authorized
[29861.673924] sd 5:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 00 00 00 00 00 00 01 00
[29861.673927] blk_update_request: critical target error, dev sdb, sector 0
[29861.673931] Buffer I/O error on dev sdb, logical block 0, async page read
[29861.695989] sd 5:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[29861.695995] sd 5:0:0:0: [sdb] tag#0 Sense Key : Data Protect [current]
[29861.696000] sd 5:0:0:0: [sdb] tag#0 Add. Sense: Logical unit access not authorized
[29861.696004] sd 5:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 00 00 00 00 00 00 01 00
[29861.696007] blk_update_request: critical target error, dev sdb, sector 0
[29861.696010] Buffer I/O error on dev sdb, logical block 0, async page read
[29861.715645] sd 5:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[29861.715653] sd 5:0:0:0: [sdb] tag#0 Sense Key : Data Protect [current]
[29861.715658] sd 5:0:0:0: [sdb] tag#0 Add. Sense: Logical unit access not authorized
[29861.715662] sd 5:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 00 00 00 00 00 00 01 00
[29861.715665] blk_update_request: critical target error, dev sdb, sector 0
[29861.715668] Buffer I/O error on dev sdb, logical block 0, async page read
[29861.715697] Dev sdb: unable to read RDB block 0
[29861.735908] sd 5:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[29861.735914] sd 5:0:0:0: [sdb] tag#0 Sense Key : Data Protect [current]
[29861.735919] sd 5:0:0:0: [sdb] tag#0 Add. Sense: Logical unit access not authorized
[29861.735923] sd 5:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 00 00 00 00 00 00 01 00
[29861.735926] blk_update_request: critical target error, dev sdb, sector 0
[29861.735929] Buffer I/O error on dev sdb, logical block 0, async page read
[29861.736644] sd 5:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[29861.736649] sd 5:0:0:0: [sdb] tag#0 Sense Key : Data Protect [current]
[29861.736653] sd 5:0:0:0: [sdb] tag#0 Add. Sense: Logical unit access not authorized
[29861.736657] sd 5:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 00 00 00 03 00 00 01 00
[29861.736660] blk_update_request: critical target error, dev sdb, sector 24
[29861.736662] Buffer I/O error on dev sdb, logical block 3, async page read
[29861.737092] sd 5:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[29861.737096] sd 5:0:0:0: [sdb] tag#0 Sense Key : Data Protect [current]
[29861.737100] sd 5:0:0:0: [sdb] tag#0 Add. Sense: Logical unit access not authorized
[29861.737104] sd 5:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 00 00 00 00 00 00 01 00
[29861.737107] blk_update_request: critical target error, dev sdb, sector 0
[29861.737109] Buffer I/O error on dev sdb, logical block 0, async page read
[29861.737478] sdb: unable to read partition table
[29861.738776] sd 5:0:0:0: [sdb] Unit Not Ready
[29861.738787] sd 5:0:0:0: [sdb] Sense Key : Data Protect [current]
[29861.738793] sd 5:0:0:0: [sdb] Add. Sense: Logical unit access not authorized
[29861.739986] sd 5:0:0:0: [sdb] Attached SCSI disk
I'm not sure what these mean, but I see a lot error messages and something indicating that I'm unauthorized.
Conclusion Edit: Aug 14, 2020
After taking some advice below (@paul-pedant) I'm taking the very unsatisfying route of reformatting using WD's proprietary software. It's unbelievable that none of these low level utilities could simply format the drive.
Best Answer
I think it is write-protected as external HDDs commonly has this feature, 'SR0' is probably OEM partition with software of this hdd. I would suggest to download/install WDs proprietary software on windows machine and see if it can provide you with anything useful. If I get it right, it is used drive, so previous owner could have locked drive or similar.