Ubuntu – Unity crashed, how can I report that to developers

11.04compizconkyunity

im on ubuntu natty and experiencing some weird random restarts of unity. This started happening after i installed conky and set compiz to remove its shadow. The restarting could possibly be attributed to that.

I did on the otherhand remove ubuntuone and evolution from the default installation too.. but since this didnt start happening before the conky installation, i highly doubt that this is the cause.

So here is the terminal output right before it dies.
http://paste.ubuntu.com/590448/

I need to figure out what could be causing this crash, and the log seems to me like ancient greek… So far, it seems to restart when i click on some unity-aspect of the desktop, like the titlebar, the message-indicator, the lens, or even switching to desktop.

And so, i open the stage up for you guys 😀

Best Answer

Segmentation fault (core dumped)

means that the application has done something unexpected, hence the crash. For that, need to:

  1. ensure you are up to date with latest version of the package
  2. enable apport (see https://wiki.ubuntu.com/Apport#How to enable apport)
  3. ensure /var/crach/compiz.crash is cleaned (rm /var/crach/*compiz*.crash)
  4. wait for it to crash :)
  5. shortly then, apport should trigger a dialog with "A crash happened on your system, do you want to report it?". If it's not the case, you can force it to be reported manually: ubuntu-bug -c /var/crach/*compiz*.crash.
  6. Ensure to choose "report full information" as the light report is not useful for unity.
  7. the browser will open a new tab, where you can file additional information like, describing what you were doing during the crash.

Page with more debugging techniques:

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