Ubuntu – Ubuntu 18.04 Installer Crashing on XPS 15 9570/9575

18.04ubiquityxps

The Ubiquity installer crashes a few seconds after the partition stage.

Best Answer

If you have this problem, then you are experiencing Bug #1751252. I know the issue is meant to happen on XPS 9560 and the errors aren't the same but I fixed it using the same patch.

Before you begin, make sure you do all the partitioning BEFORE opening the installer.

Then I used the patch from the answer below, copied from this question.

====

...there is a patch you can use as a workaround...

Boot your 18.04 Live ISO
Select Try Ubuntu
Before you start the Ubiquity installer, open a Terminal window (CTRL-ALT-T)

Execute the following commands in the Terminal to download and apply the patch

cd ~/Downloads

wget https://code.launchpad.net/~azzar1/ubiquity/+git/ubiquity/+merge/345056/+preview-diff/831305/+files/preview.diff --output-document ubiquity.patch

sudo cp /usr/lib/ubiquity/ubiquity/misc.py /usr/lib/ubiquity/ubiquity/misc.py.original

sudo patch /usr/lib/ubiquity/ubiquity/misc.py ubiquity.patch

Start the installer by clicking on the Ubiquity icon, and it should now allow you to proceed through the installation

Related Solutions

Ubuntu – Ubuntu 18.04 Installer crashes on Dell XPS 15 9560

You are experiencing Bug #1751252.

There are two options to remedy this:

Option 1: Install a newer fixed version of ubiquity

Boot your 18.04 Live ISO
Select Try Ubuntu
Before you start the Ubiquity installer, open a Terminal window (CTRL-ALT-T)

Execute the following command in the Terminal to see which version of ubiquity you have

dpkg -l ubiquity

||/ Name           Version      Architecture Description
+++-==============-============-============-=================================
ii  ubiquity       18.04.14     amd64        Ubuntu live CD installer

If the version is 18.04.14, execute the following to update ubiquity
```
sudo apt update
sudo apt install ubiquity
```

Verify that ubiquity has been upgraded to version 18.04.14.1 (note the .1 at the end)

dpkg -l ubiquity

||/ Name           Version      Architecture Description
+++-==============-============-============-=================================
ii  ubiquity       18.04.14.1   amd64        Ubuntu live CD installer

Start the installer by clicking on the Ubiquity icon, and it should now allow you to proceed through the installation

Option 2: Apply a patch to ubiquity

Boot your 18.04 Live ISO
Select Try Ubuntu
Before you start the Ubiquity installer, open a Terminal window (CTRL-ALT-T)

Execute the following commands in the Terminal to download and apply the patch

cd ~/Downloads

wget https://code.launchpad.net/~azzar1/ubiquity/+git/ubiquity/+merge/345056/+preview-diff/831305/+files/preview.diff --output-document ubiquity.patch

sudo cp /usr/lib/ubiquity/ubiquity/misc.py /usr/lib/ubiquity/ubiquity/misc.py.original

sudo patch /usr/lib/ubiquity/ubiquity/misc.py ubiquity.patch

Start the installer by clicking on the Ubiquity icon, and it should now allow you to proceed through the installation

Best Answer

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Ubuntu – Ubuntu 18.04 Installer crashes on Dell XPS 15 9560

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