Why is (was) there so much fuss about it?
Why is it under the 'Canonical Partners' section in the Software Center?
Should I install it?
canonical
Why is (was) there so much fuss about it?
Why is it under the 'Canonical Partners' section in the Software Center?
Should I install it?
Canonical Support and Services will support you to some extent on all of these questions through our Ubuntu Advantage program, but there are some caveats:
A1. Wine is in the Universe repository, not Main, and is therefore technically "unsupported". What that really means is that there are no guarantees that we can solve the problem or provide a patch. We will, however, give it a good effort and assist in configuration questions and triaging the problem. We have some really great support engineers but if it's not in Main, there are limits.
A2. Similarly, by definition PPAs are not part of the Main repository. In some of the examples you've cited, there are suported packages for those apps in Main (e.g. libreoffice, openshot) so in such cases we would like to see if the same problem can be reproduced in the mainline Ubuntu version of the package. You might use the PPA version of openshot, but if the same crash/bug exists in the mainline Ubuntu version, then there's no problem. It will be supported. However, if it results in a patch, we're going to push that fix into our packages in Main. Getting the same patch into the PPA which you use would take some coordination with the PPA maintainer and is not guaranteed at all. If that PPA is maintained by a Canonical employee, an Ubuntu member, or the package's upstream maintainter, then there is a decent chance, but again, no guarantee as these are not the offical Ubuntu archives or our Canonical Support PPAs.
A3. That's a broad question. There are server-side email migrations and then there are client-side migrations. Either way, it seems to me that this type of issue would not fall under Support but Services (i.e. consulting). I would contact Canonical Sales and ask for an evaluation.
Since you asked for details, let me add that there are several different types of Ubuntu Advantage subscription: desktop, 3 levels of server support (essential, standard, advanced), cloud guest, and cloud infrastructure. Each choice comes with a client subscription for Landscape, our system management console.
And you're only obligated to subscribe the systems that you think require support. Every other system (test, dev, uat, etc.) can run the exact same distribution as your supported systems.
Good luck, I hope we can help!
Open a terminal (Ctrl+Alt+T) then run:
sudo gedit /etc/apt/sources.list
Replace all the text with this:
# See http://help.ubuntu.com/community/UpgradeNotes for how to upgrade to
# newer versions of the distribution.
deb http://archive.ubuntu.com/ubuntu/ trusty main restricted
# deb-src http://archive.ubuntu.com/ubuntu/ trusty main restricted
## Major bug fix updates produced after the final release of the
## distribution.
deb http://archive.ubuntu.com/ubuntu/ trusty-updates main restricted
# deb-src http://archive.ubuntu.com/ubuntu/ trusty-updates main restricted
## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu
## team. Also, please note that software in universe WILL NOT receive any
## review or updates from the Ubuntu security team.
deb http://archive.ubuntu.com/ubuntu/ trusty universe
# deb-src http://archive.ubuntu.com/ubuntu/ trusty universe
deb http://archive.ubuntu.com/ubuntu/ trusty-updates universe
# deb-src http://archive.ubuntu.com/ubuntu/ trusty-updates universe
## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu
## team, and may not be under a free licence. Please satisfy yourself as to
## your rights to use the software. Also, please note that software in
## multiverse WILL NOT receive any review or updates from the Ubuntu
## security team.
deb http://archive.ubuntu.com/ubuntu/ trusty multiverse
# deb-src http://archive.ubuntu.com/ubuntu/ trusty multiverse
deb http://archive.ubuntu.com/ubuntu/ trusty-updates multiverse
# deb-src http://archive.ubuntu.com/ubuntu/ trusty-updates multiverse
## N.B. software from this repository may not have been tested as
## extensively as that contained in the main release, although it includes
## newer versions of some applications which may provide useful features.
## Also, please note that software in backports WILL NOT receive any review
## or updates from the Ubuntu security team.
deb http://archive.ubuntu.com/ubuntu/ trusty-backports main restricted universe multiverse
# deb-src http://archive.ubuntu.com/ubuntu/ trusty-backports main restricted universe multiverse
deb http://security.ubuntu.com/ubuntu trusty-security main restricted
# deb-src http://security.ubuntu.com/ubuntu trusty-security main restricted
deb http://security.ubuntu.com/ubuntu trusty-security universe
# deb-src http://security.ubuntu.com/ubuntu trusty-security universe
deb http://security.ubuntu.com/ubuntu trusty-security multiverse
# deb-src http://security.ubuntu.com/ubuntu trusty-security multiverse
## Uncomment the following two lines to add software from Canonical's
## 'partner' repository.
## This software is not part of Ubuntu, but is offered by Canonical and the
## respective vendors as a service to Ubuntu users.
deb http://archive.canonical.com/ubuntu trusty partner
# deb-src http://archive.canonical.com/ubuntu trusty partner
## This software is not part of Ubuntu, but is offered by third-party
## developers who want to ship their latest software.
deb http://extras.ubuntu.com/ubuntu trusty main
# deb-src http://extras.ubuntu.com/ubuntu trusty main
Save, close gedit, then run:
sudo apt-get update
Best Answer
It's for counting the number of installs of Ubuntu in the wild, put there by OEMs. OEMs (in this case) are companies selling computers with Ubuntu pre-installed. Like Dell, System76, etc.
It connects to a Canonical server on a daily basis and tells it the following:
/var/lib/send-install-count/counter
)/var/lib/ubuntu_dist_channel
)/sys/class/dmi/id/product_name
)/etc/lsb-release
's$DISTRIB_RELEASE
)Implicitly it also tells Canonical which IP the computer is using and from that they could work out the country, sometimes company it's being used from. If they're doing this is another question.
Some people see this as an attempt to track users. In a way it does. But how much of that information is helpful to actually work out who a user is?
Well I'm a cynic. With the IP, Canonical could look at the other services they provide (Ubuntu One, Launchpad, etc). If the users uses another service, they could perhaps work out who has done business with Dell (et al)...
But even cynical as I am, what does that really give them? Not much. Its only real value is working out how many OEM computers are get used with their default install of Ubuntu.
I'm not going to get bogged down in the paranoia of some people but it's fair to say, all but the most cut-off hermits give out more personal, traceable and potentially harmful data to much bigger and uglier companies on a daily basis.
I don't know.
It doesn't really matter where it sits but the
partner
repo is as good as any other place, I guess. It's open source but it's not really something for all users.No. You could but it won't do anything meaningful unless you bought the machine with that copy of Ubuntu pre-installed by a Canonical-registered OEM.
This is because it checks for the existence of
/var/lib/ubuntu_dist_channel
before submitting any data. Normal installs won't have this file.