Ubuntu – Synaptics drivers are not loading on Kubuntu 13.10 on Dell Vostro 2420

synapticstouchpad

I freshly installed Kubuntu 13.10, 32 bit version on newly purchased Dell Vostro 2420. everything is working fine except scrolling and multitouch features through touchpad.
I am able to change position of cursor using touchpad and able to tap (single click and double click) but scrolling is not working

I tried to find out solution by searching on google but could not find proper solution to load synaptics drivers.

i am listing some details:
Laptop: Dell Vostro 2420
Linux Kernel version and distribution: 3.11.0-12-generic, Kubuntu 13.10

output of xinput list is

⎡ Virtual core pointer                          id=2    [master pointer (3)]                                                                                                                  
⎜   ↳ Virtual core XTEST pointer                id=4    [slave  pointer  (2)]                                                                                                                  
⎜   ↳ PS/2 Generic Mouse                        id=12   [slave  pointer  (2)]                                                                                                                  
⎣ Virtual core keyboard                         id=3    [master keyboard (2)]                                                                                                                  
    ↳ Virtual core XTEST keyboard               id=5    [slave  keyboard (3)]
    ↳ Power Button                              id=6    [slave  keyboard (3)]
    ↳ Video Bus                                 id=7    [slave  keyboard (3)]
    ↳ Power Button                              id=8    [slave  keyboard (3)]
    ↳ Sleep Button                              id=9    [slave  keyboard (3)]
    ↳ Laptop_Integrated_Webcam_HD               id=10   [slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard              id=11   [slave  keyboard (3)]
    ↳ Dell WMI hotkeys                          id=13   [slave  keyboard (3)]

Output of synclient -l is

Couldn't find synaptics properties. No synaptics driver loaded?

output of lshw is at http://paste.ubuntu.com/6645687/

xserver log and dmesg dont have trace of synaptics

kindly tell me how to troubleshoot this problem.

Best Answer

I got the solution at http://www.dahetral.com/public-download

downloading and installing this solves my problem :)

Follow these steps and touchpad will be detected by the system

Download file from http://www.dahetral.com/public-download

Install

  1. extract psmouse-alps-1.3-alt.tbz to /
    For this you open Terminal
    run su
    Go to the downloaded file folder and execute the following
    run tar -xvf psmouse-alps-1.3-alt.tbz
    run mv usr/src/psmouse-alps-1.3 /usr/src

  2. run dkms add psmouse/alps-1.3

  3. run dkms install psmouse/alps-1.3
  4. reboot

Uninstall :
1. dkms remove psmouse/alps-1.3 --all
2. delete psmouse/alps-1.3

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