Ubuntu – Shutter not working anymore after the last update on Ubuntu 17.10

17.10screenshotshutter

Last night I installed the latest updates, and this morning when I needed to make a screenshot I opened Shutter, but it immediately freezes and consumes abnormal CPU resources of over 40%.

I cannot press any button in Shutter, I receive a Shutter is not responding window after 10-20 seconds.

Any idea how I could fix this?

I uninstalled shutter with purge, installed again, but still get the problem. It's worth mentioning that some sort of cache memory remains even after purge because when I open Shutter after the reinstall I can still see some of the old images I had used before uninstall.

Any idea how could I remove this cache memory related to Shutter? Maybe that can fix the issue, whatever that is.

Best Answer

Managed to solve this by opening an image with Shutter. I took the following steps:

  1. Right click on an image.

  2. Click Open With Other Application.

  3. Select Shutter.

I really don't know what was causing this. I thought for a second that maybe there's something still on pending, like an image opened somehow on Shutter's image editor (I had edited some images the day before this issues happened). Decided to try the steps above, and that fixed the problem. However, I really don't know the cause. If someone could elucidate this, that'd be great.

Related Question