Ubuntu – Problems in installing bugzilla on ubuntu 15.04

bugzillaphpmyadminusers

I'm trying to install Bugzilla.

I have Phpmyadmin installed in my system so I can't follow the instructions on the Bugzilla site that tells me to remove the /var/www/html folder because I have Phpmyadmin in there.

Besides I have seen the instructions here on askubuntu, but I don't want to create other users on my machine and I want to install Bugzilla for my default user because I'm the only one who uses this machine.

Here are the steps I followed:

sudo su
apt-get install git nano
apt-get install apache2 mysql-server libappconfig-perl libdate-calc-perl libtemplate-perl libmime-perl build-essential libdatetime-timezone-perl libdatetime-perl libemail-sender-perl libemail-mime-perl libemail-mime-modifier-perl libdbi-perl libdbd-mysql-perl libcgi-pm-perl libmath-random-isaac-perl libmath-random-isaac-xs-perl apache2-mpm-prefork libapache2-mod-perl2 libapache2-mod-perl2-dev libchart-perl libxml-perl libxml-twig-perl perlmagick libgd-graph-perl libtemplate-plugin-gd-perl libsoap-lite-perl libhtml-scrubber-perl libjson-rpc-perl libdaemon-generic-perl libtheschwartz-perl libtest-taint-perl libauthen-radius-perl libfile-slurp-perl libencode-detect-perl libmodule-build-perl libnet-ldap-perl libauthen-sasl-perl libtemplate-perl-doc libfile-mimeinfo-perl libhtml-formattext-withlinks-perl libgd-dev lynx-cur python-sphinx
cd /var/www/html
git clone --branch release-5.0-stable https://git.mozilla.org/bugzilla/bugzilla bugzilla
cd bugzilla
gedit /etc/mysql/my.cnf`

Altered on Line 52: max_allowed_packet=100M

Added as new line 31, in the [mysqld] section: ft_min_word_len=2

mysql -u root -p -e "GRANT ALL PRIVILEGES ON bugs.* TO bugs@localhost IDENTIFIED BY '$my_pass'"
service mysql restart
gedit /etc/apache2/sites-available/bugzilla.conf`

Added:

ServerName localhost
<Directory /var/www/html>
  AddHandler cgi-script .cgi
  Options +ExecCGI
  DirectoryIndex index.cgi index.html
  AllowOverride Limit FileInfo Indexes Options
</Directory>

Then:

a2ensite bugzilla
a2enmod cgi headers expires
service apache2 restart
cd /var/www/html/bugzilla
./checksetup.pl

It gave me some errors so I run:

/usr/bin/perl install-module.pl –all
./checksetup.pl
gedit localconfig

Line 29: set $webservergroup to www-data

Line 67: set $db_pass to the password for the bugs user I have created in MySQL a few steps ago

./checksetup.pl (again)
./testserver.pl http://localhost/

And then I get this error:

strictures.pm extra testing active but couldn't load all modules. Missing were:

  indirect multidimensional bareword::filehandles

Extra testing is auto-enabled in checkouts only, so if you're the author
of a strictures-using module you need to run:

  cpan indirect multidimensional bareword::filehandles

but these modules are not required by your users.
TEST-OK Webserver is running under group id in $webservergroup.
TEST-FAILED Fetch of images/padlock.png failed
Your web server could not fetch http://localhost/images/padlock.png.
Check your web server configuration and try again.

So what did I do wrong?

As you can see I'd like to install Bugzilla /var/www/html/ folder where I have also Phpmyadmin so I will have: /var/www/html/bugzilla.

Thanks.

Edit: after running: cpan indirect multidimensional bareword::filehandles the problem is still:

TEST-OK Webserver is running under group id in $webservergroup.
TEST-FAILED Fetch of images/padlock.png failed
Your web server could not fetch http://localhost/images/padlock.png.
Check your web server configuration and try again.

Edit 2:

Ok, the only thing I found in apache2 logs is /var/log/other_vhosts_access.log:

localhost:80 127.0.0.1 - - [27/Jul/2015:10:29:06 +0200] "GET /images/padlock.png HTTP/1.1" 404 469 "-" "libwww-perl/6.05"

and /var/log/error.log:

[Mon Jul 27 10:14:38.112755 2015] [mpm_prefork:notice] [pid 7477] AH00163: Apache/2.4.7 (Ubuntu) PHP/5.5.9-1ubuntu4.11 mod_perl/2.0.8 Perl/v5.18.2 configured -- resuming normal operations
[Mon Jul 27 10:14:38.112794 2015] [core:notice] [pid 7477] AH00094: Command line: '/usr/sbin/apache2'

Best Answer

I am experiencing the same problem with Ubuntu 14.04, apache 2.4.7, bugzilla 5.0. Also wants to set as http://localhost/bugzilla.

The trick was to think... Yes, simply.

You executed:

./testserver.pl http://localhost

when in fact you should have used

./testserver.pl http://localhost/bugzilla

since it needs as input the location of itself (yeah, pretty dumb).

Related Solutions

Ubuntu – How to install Bugzilla

For Bugzilla you need...

Perl (5.8.1 or above)
MySQL
Apache2
Bugzilla
Perl modules
Bugzilla using apache

Some remarks up front:

If any of these are already installed just keep an eye on settings that need to be set. Check these with what you used and change them to your needs.

If you need information about Perl, MySQL, Apache these are some LAMP how tos: 1, 2, 3, 4, 5.

Also have a look at this how to (from Saariko in comment) if the below does not work for you.

_{If anyone finds typos feel free to fix them, or if you can think of improvements feel free to add them in}

Here we go...

Perl

Verify what perl you are using:
```
perl -v
```
It should show something like this:
```
This is perl, v5.10.1 (*) built for i686-linux-gnu-thread-multi
(with 53 registered patches, see perl -V for more detail)
```
Natty uses 5.10. If yours is lower than 5.8.1 you need to upgrade it.
MySQL

Verify if you have a MySQL running with
```
mysql --version
```
If not installed install mysql-server mysql-admin mysql-client

Make sure to follow guidelines and set up a root account with a decent password. See the links above for how to set up a LAMP server if you need it. Create a user bugzilla (change it if you want something else)
```
sudo useradd -d /home/bugzilla -m bugzilla
sudo passwd bugzilla
```
And create a database and set permissions for user bugzilla
```
mysql -u root -p
mysql> create database bugzilla;
mysql> grant all privileges on bugzilla.* to bugzilla@localhost;
```
You need database name, user name and password for the user later on.
Apache

Verify if Apache is installed:
```
apache2 -v
```
and
```
http://localhost
```
should show a welcome page or a website. If not installed...install apache2 Configure apache2 as you normally would. See the links at the top for how to set up a LAMP server if you need more.

And now for the important part... setting up bugzilla in apache2:
```
sudo -H gedit /etc/apache2/apache2.conf
```
and edit in the following ...
```
Alias /bugzilla/ /var/www/bugzilla/
<directory /var/www/bugzilla>
Addhandler cgi-script .cgi .pl
Options +Indexes +ExecCGI +FollowSymLinks
DirectoryIndex index.cgi
AllowOverride Limit
</directory>
```
(Note the trailing "/" on the first line)

Add a user apache2 if you do not have this already.
```
 sudo useradd -d /home/apache2 -m apache2
 sudo passwd apache2
```
Add the user to apache2 variables...
```
sudo -H gedit /etc/apache2/envvars
```
and include
```
 export APACHE_RUN_USER=apache2
 export APACHE_RUN_GROUP=apache2
```
The cgi addhandler could be in another place if you install bugzilla from the repositories (see apache cgi how to)
Bugzilla

Install bugzilla3

Or download the latest stable (4.0.2 at the moment) or latest cutting edge version from bugzilla. Short instruction on the latter:
```
 sudo tar -xvf bugzilla-4.0.2.tar
 sudo mv /download/bugzilla-4.0.2 /usr/local/
 sudo ln -s /usr/local/bugzilla-4.0.2 /var/www/bugzilla
```
Make sure the directory has rw permissions:
```
 sudo chown -R www-data:www-data /var/www/bugzilla
```
Perl modules for Bugzilla

Bugzilla uses a script checksetup.pl to check if everything is set up correctly and if things changed to set them up for you. By manually installing the perl modules you can skip this.

Check if all modules are installed:
```
 cd /var/www/bugzilla/
 sudo ./checksetup.pl --check-modules
```
If not installed...
```
 sudo perl -MCPAN -e install
```
localconfig holds the configurations and needs to be set up. So...
```
 sudo -H gedit localconfig
```
and change $db_name to the database name, #db_user to the user and $db_password to the password you used during setup of MySQL.
```
 $db_name = 'bugzilla';
 $db_user = 'bugzilla';
 $db_pass = 'bugzilla@pwpspaswsword';
```
After saving these settings
```
cd /var/www/bugzilla/
sudo ./checksetup.pl
```
will add all kinds of tables to MySQL. Adding server group apache2 to bugzilla:
```
sudo -H gedit /var/www/bugzilla/localconfig 
```
and add
```
$webservergroup = 'apache2';
```
To include these changes do a
```
cd /var/www/bugzilla/
sudo ./checksetup.pl                       
```
and this will ask you to setup your administrator for bugzilla.
It works!!

Restart apache2
```
sudo /etc/init.d/apache2 restart
```
and open a browser and insert URL
```
http://localhost/bugzilla/ 
```
and I have a working bugzilla login page on my own machine.

Ubuntu – Why is Bugzilla missing from 12.04

Bugzilla was removed from Debian because no one was maintaining it.

http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=638705

As a result of this it's not available in Ubuntu either. Usually if something is unmaintained for a long time it's not available unless someone from the community is willing to do the work to maintain it, which is unfortunately not the case here.

Best Answer

Related Solutions

Ubuntu – How to install Bugzilla

Ubuntu – Why is Bugzilla missing from 12.04

Related Question