Ubuntu – Laptop Speakers Not Working But Headphones Fine

16.04headphonespulseaudiosoundspeakers

enter image description hereHello I am running Xubuntu 16.04 (kernal is 4.13.0-32-generic) on an Asus laptop, after unplugging headphones the speakers are not working. I have searched a lot of old posts and found no explanation.

Looking at Sound Settings, on the output devices tab, headphones are marked as plugged in, when they are not, and speakers marked as unavailable.

I would be grateful for any help and suggestions with this problem.

Thanks in advance,
PC.

Best Answer

For anyone else having these sorts of audio issues, I fixed my problem as follows:

It turns out a lot of these issues are caused by false data being passed from the BIOS to ALSA, e.g. in my case the BIOS was communicating to ALSA that headphones were plugged in, when they were not. This miscommunication needs to be overridden.

Firstly install ALSA tools gui:

sudo apt install alsa-tools-gui

A number of links will appear in the multimedia tab of your menu. Select the link named HDAJackRetask, when the gui opens select the appropriate codec and override the erroneous BIOS messages with what you require. See attached image.enter image description here

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